The hybrid shopping list

Heinrichs, Felix; Schreiber, Daniel K.; Schöning, Johannes

doi:10.1145/2037373.2037411

Cited by 15 publications

(3 citation statements)

References 13 publications

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“…The activity of grocery shopping has been found to have two distinct tasks: planning and preparation [51], and fulfilment [6]. Work has explored the practices of creating shopping lists as memory aids [6], how such lists might be digitised [25], and how stores might use customer data to predict future shopping lists, increasing their revenue [15]. Hyland et al [30] conducted ethnographic fieldwork and identified how participants anticipate their food needs.…”

Section: Domestic Grocery Shoppingmentioning

confidence: 99%

Tracking the Consumption of Home Essentials

Fuentes

Porcheron

Fischer

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

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Predictions of people's behaviour increasingly drive interactions with a new generation of IoT services designed to support everyday life in the home, from shopping to heating. Based on the premise that such automation is difficult due to the contingent nature of people's practices, in this work we explore the nature of these contingencies in depth. We have designed and conducted a technology probe that made use of simple linear predictions as a provocation, and invited people to track the life of their household essentials over a two-month period. Through a mixed-method approach we demonstrate the challenges of simple predictions, and in turn identify eight categories of contingencies that influenced prediction accuracy. We discuss strategies for how designers of future predictive IoT systems may take the contingencies into account by removing, hiding, revealing, managing, or exploiting the system uncertainty at the core of the issue. CCS CONCEPTS • Human-centered computing → Field studies; Empirical studies in ubiquitous and mobile computing; Empirical studies in HCI .

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Section: Domestic Grocery Shoppingmentioning

confidence: 99%

Tracking the Consumption of Home Essentials

Fuentes

Porcheron

Fischer

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

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“…Many of the information providing technologies also aid shoppersdirectly or indirectlyin the stage of comparing alternatives in their consideration set. In such cases, the raters opted for the stage farthest in the shopper's path-to-purchase, namely the stage of evaluating alternatives.Whereas the digitalization of shopping lists (e.g., Digital Grocery List byHeinrichs et al, 2011) may aid in need recognition, translating natural language into SKUs known in store data warehouses or in-store information kiosks (e.g., RFID-Based Smart Shopping Assistant byChen et al, 2014) may help in searching external information upon request. In order to evaluate alternatives, smart shopping trolleys equipped with touch screens (e.g., Lambent Shopping Trolley byKalnikaite et al, 2011) are an example of how technology at the point of sale can help shoppers in succeeding their mission.…”

mentioning

confidence: 99%

The path-to-purchase is paved with digital opportunities: An inventory of shopper-oriented retail technologies

Willems

Smolders

Brengman

et al. 2017

Technological Forecasting and Social Change

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163

130

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This study focuses on innovative ways to digitally instrument the servicescape in bricksand-mortar retailing. In the present digital era, technological developments allow for augmenting the shopping experience and capturing moments-of-truth along the shopper's path-to-purchase. This article provides an encompassing inventory of cutting-edge retail technologies resulting from a systematic screening of three secondary data sources, over 2008-2014: (1) the academic marketing literature, (2) retailing related scientific ICT publications, and (3) related business practices (e.g., publications from retail labs and R&D departments). An affinity diagram approach allows for clustering the retail technologies from an HCI perspective and categorizing the technologies in terms of the type of customer value that they offer, and the stage in the path-to-purchase they mainly pertain to. This in-depth analysis results in a comprehensive inventory of innovative retail technologies that allows for verifying the suitability of new technologies for targeted in-store shopper marketing objectives (cf. www.retail-tech.org to consult the resulting online repository, using faceted search). The results of the analyses indicate that the majority of the inventoried technologies provide utilitarian value, whereas few offer hedonic benefits. Moreover, at present the earlier stages of the path-to-purchase appear to be the most instrumented. The article concludes with a research agenda.

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“…available!by!grocers! (Heinrichs!et!al.,!2011;!Alton,!2013).!Development!and!use!of!a!shopping! list!…”

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confidence: 99%