The HR concerns and coping mechanisms for enhancing workplace flexibility in the healthcare sector during the COVID-19 Pandemic: A systematic review.

Abstract

The COVID-19 outbreak has wreaked havoc worldwide, disrupting industries and life, posing hitches for organizations, stakeholders and common people. The viable workplace and smooth living have been challenged and forced the organizations to introduce an innovative, imaginative, and comprehensive approach to respond to the challenges. The companies have been striving hard to adjust to the new normal. At the same time, the government, on the other hand, is trying to normalize the situation for the general public. Industries have maintained their services by implementing a work-from-home strategy. However, for the healthcare industry, it was not an option. Though telemedicine/consultation was hailed as a solution, but in low-income countries, it was met with failure, forcing health personnel to contact patients personally. However, this has jeopardized health workers' lives and resulted in a human resource shortage. Nevertheless, the study aimed to identify HR challenges and interventions to create a resilient workplace. Nonetheless, following a systematic review from 17 databases, the HR challenges and strategic responses for a workable workplace have been highlighted. The results identified are shown in the table enlisting as challenges, manifestation, strategy, and different levels of the interventions. Furthermore, HR professionals devised a plan for the employees to rejuvenate and refresh themselves from stress and weariness by doing meditation yoga sessions that gave physical and mental support. All of these techniques contributed significantly to a stable working environment.