The helpers’ stress: Effectiveness of a web-based intervention for professionals working with trauma survivors in reducing job burnout and improving work engagement

Rogala, Anna; Smoktunowicz, Ewelina; Zukowska, Katarzyna; Kowalska, Martyna; Cieślak, Roman

doi:10.13075/mp.5893.00220

Cited by 12 publications

(12 citation statements)

References 22 publications

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“…In the 4th group the dropout rate was equal to 26% (27 participants) and in the 2nd group the dropout was 25% (29 participants). Generally, we can conclude that the dropout level was relatively low compared to others reported in interventions ( Rogala et al, 2016 ; Smoktunowicz et al, 2021 ).…”

Section: Resultsmentioning

confidence: 41%

“…In the presented longitudinal study, the main aim was to test the efficiency of blended psychological intervention in employees’ stress reduction, more specifically the stress related to digital transformation. Because of reported high dropout rate of self-guided internet interventions ( Hoerger, 2010 ; Rogala et al, 2016 ; Smoktunowicz et al, 2021 ) we decided to use the blended intervention, and combine self-guided online training addressing digital transformation stress with online interactive workshops with participants. The interactive workshops might have had additional social support function, which could increase self-efficacy ( Hogan et al, 2002 ).…”

Section: Discussionmentioning

confidence: 99%

“…A power analysis showed that a sample of 38 was needed as minimum. With regard to other online interventions studies ( Rogala et al, 2016 ; Smoktunowicz et al, 2019 ), we expected a high dropout rate, therefore we decided to qualify a sample of 141 participants, according to baseline conditions. Because of expected high dropout rate as well as approach of prototyping the blended intervention, willingness of participants, and testing in real-life, we decided to use pragmatic trial ( Patsopoulos, 2011 ; Ford and Norrie, 2016 ; Säfsten et al, 2019 ; Zvonareva, 2021 ).…”

Section: Methodsmentioning

confidence: 99%

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Blended Online Intervention to Reduce Digital Transformation Stress by Enhancing Employees’ Resources in COVID-19

et al. 2022

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Generally, the solutions based on information and communication technologies (ICT) provide positive outcomes for both companies and employees. However, the process of digital transformation (DT) can be the cause of digital transformation stress (DTS), when the work demands caused by fast implementation of ICT are elevated and employees’ resources are limited. Based on the Job Demand-Resources (JD-R) Model we claim that DT, rapidly accelerating in the COVID-19 pandemic, can increase the level of DTS and general stress at work. To reduce these negative effects of DTS, we propose the online intervention aimed to strengthen employees’ resources, such as self-efficacy. In this article we evaluate the effectiveness of the blended intervention, based on cognitive behavioral therapy (CBT) and social cognitive therapy, composed of a prototyped online training (e-stressless) and series of interactive online workshops. In a longitudinal study, we examined the change in DTS, perceived stress at work, attitudes toward DT, self-efficacy and burnout in two time points, before and after the intervention. We compared five groups of participants (558 in total), three groups not qualified (n = 417), and two groups qualified to intervention (n = 141). Our results revealed that the designed blended intervention decreased DTS and one of the dimensions of burnout, namely disengagement. More specifically, the results showed that in the group of active participants of the blended intervention DTS significantly decreased [MT1 = 3.23, MT2 = 3.00, t(432) = 1.96, p = 0.051], and in the group of ineligible participants DTS significantly increased [MT1 = 1.76, MT2 = 2.02, t(432) = 4.17, p < 0.001]. This research paves way for the creation of blended online intervention which could help in addressing employee digital transformation stress before it starts having adverse effects on employee performance and well-being.

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Section: Resultsmentioning

confidence: 41%

Section: Discussionmentioning

confidence: 99%

Section: Methodsmentioning

confidence: 99%

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Blended Online Intervention to Reduce Digital Transformation Stress by Enhancing Employees’ Resources in COVID-19

et al. 2022

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“…A few trials have succeeded in reducing job burnout [22–25], and results of meta-analyses demonstrate that they are successful in enhancing psychological well-being and increasing work effectiveness [26], and in reducing mental health problems such as stress and depression [19]. Work engagement, a positive counterpart of job burnout, reflecting vigor, absorption, and dedication to work [27], has been targeted less often [22, 25]. All the above listed outcomes are applicable in the occupational context, regardless of the demands of a given profession.…”

Section: Introductionmentioning

confidence: 99%

“…Enhancement of perceived social support and self-efficacy was the focus of a previous intervention, Helpers’ Stress [25, 29], which was dedicated to professionals who worked with trauma survivors, and was found to be successful in reducing their job burnout and increasing work engagement. However, less is known about the joint impact of self-efficacy and perceived social support on mental health indicators.…”

Section: Introductionmentioning

confidence: 99%

Efficacy of an Internet-based intervention for job stress and burnout among medical professionals: study protocol for a randomized controlled trial

Smoktunowicz

Lesnierowska

Cieślak

et al. 2019

Trials

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Background Medical professionals are at high risk of job stress and burnout. Research shows that work-related stress can be reduced through enhancing psychological resources, in particular, self-efficacy and perceived social support. These psychological resources can operate either individually or sequentially: in line with the cultivation hypothesis, self-efficacy precedes and cultivates perceived social support, whereas according to the enabling hypothesis it is perceived social support that comes first and enables self-efficacy. Based on this theoretical framework we developed an internet-based intervention, Med-Stress, dedicated to healthcare providers and aimed at reducing job stress and burnout. Med-Stress contains two modules that enhance self-efficacy and perceived social support, which are tested in four variants reflected in four study conditions. We expect that sequential enhancement of resources: self-efficacy and social support or social support and self-efficacy will yield larger posttest results than individual enhancement. Methods In this four-arm randomized controlled trial we will test four variants of the Med-Stress intervention. The trial is open for professionally active medical providers aged at least 18 years ( N = 1200) with access to an Internet-connected device. We will compare the effects of two experimental conditions reflecting cultivation and enabling effects of self-efficacy and perceived social support (sequential enhancement of resources), and two active controls strengthening self-efficacy or perceived social support. Job stress and job burnout will be the primary outcomes, whereas depression, job-related traumatic stress, and work engagement will be secondary ones. Additionally, we will measure perceived social support, self-efficacy to manage job stress and burnout, and the ability to obtain social support, exposure to traumatic events, and users’ expectancy and credibility of the intervention. All assessments will be applied before the intervention, at posttest (at 3 or 6 weeks depending on the study condition), and at 6-month and 12-month follow up. In the case of experimental groups, additional measurements will be taken after enhancing each resource. Discussion Resource-based interventions are relatively context-free and could potentially benefit medical professionals across the field. If Med-Stress is successful, its most effective variant could be implemented in the healthcare system as a standalone, supportive tool for employees. Trial registration ClinicalTrials.gov, NCT03475290 Registered on 23 March 2018. Electronic supplementary material The online version of this article (10.1186/s13063-019-3401-9) contains supplementary material, which is available to authorized users.

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Individual-level interventions for reducing occupational stress in healthcare workers

Tamminga

Emal

Boschman

et al. 2023

Cochrane Database of Systematic Reviews

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The helpers’ stress: Effectiveness of a web-based intervention for professionals working with trauma survivors in reducing job burnout and improving work engagement

Cited by 12 publications

References 22 publications

Blended Online Intervention to Reduce Digital Transformation Stress by Enhancing Employees’ Resources in COVID-19

Blended Online Intervention to Reduce Digital Transformation Stress by Enhancing Employees’ Resources in COVID-19

Efficacy of an Internet-based intervention for job stress and burnout among medical professionals: study protocol for a randomized controlled trial

Individual-level interventions for reducing occupational stress in healthcare workers

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