The guidelines of improvement: Relations among organizational culture, TQM and performance

Valmohammadi, Changiz; Roshanzamir, Shervin

doi:10.1016/j.ijpe.2014.12.028

Cited by 210 publications

(224 citation statements)

References 81 publications

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“…However, most of the literature discussed the TQM relationship with firm performance in local market context (Corredor & Goñi, 2011). Additionally, the previous studies reported that TQM had been positively related to quality performance (Valmohammadi & Roshanzamir, 2015); operational performance (Ng & Jee, 2012); innovation performance (Yusr, 2016); competitive advantage (Munizu, 2013); organizational learning (Yazdani et al, 2016) and financial performance (Mehralian et al, 2016;Ngambi & Nkemkiafu, 2015). On another hand, Ahmad et al (2015) stated that most of the researchers found a high impact of TQM on firm performance in the manufacturing industry.…”

Section: Total Quality Management and Sme Export Performancementioning

confidence: 99%

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Imran¹,

Aziz²,

Hamid³

et al. 2018

10.5267/j.msl

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The purpose of this study was to investigate the mediating role of total quality management (TQM) between entrepreneurial orientation (EO) and SME export performance in the manufacturing sector of Pakistan. This study was originated from the fact that only a few studies have examined on how the firm's intangible resources and capabilities such as EO and TQM drive SMEs' export performance. Some questionnaires in Likert scale were used to collect the data and 364 usable responses were received from the owner/managers of exporting SMEs. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for the data analysis. The findings reveal significant relationship between EO and TQM with SME export performance. Furthermore, this study found the complementary mediating role of TQM between EO and SME export performance of manufacturing sector of Pakistan. This study has implications for owner/managers of SMEs. The results offer a better understanding regarding EO and TQM implementation to SMEs owner / managers. Thus, owner/managers of SMEs can take better decisions for the implementation of TQM practices. Furthermore, to the best of researcher's knowledge, this study is the first work, which examines Pakistan`s SMEs export performance in association with the TQM as the mediating factor between EO and SME export performance.

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Section: Total Quality Management and Sme Export Performancementioning

confidence: 99%

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Imran¹,

Aziz²,

Hamid³

et al. 2018

10.5267/j.msl

View full text Add to dashboard Cite

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“…Alvesson and Spicer (2011) noted that leadership and organizational culture influenced each other within organizations. Individual leadership can use organizational practices to change quality practice in organization (Valmohammadi and Roshanzamir, 2015).…”

Section: Culturementioning

confidence: 99%

Factors affecting quality management at the Thai national institute of health

Chansatitporn

Pobkeeree

Nongkhai

et al. 2019

IJHCQA

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Purpose -The purpose of this paper is to confirm and examine organization-related factors that could affect quality management at the Thai national reference laboratory known as National Institute of Health. Design/methodology/approach -The authors invited 340 laboratory staff members to complete a questionnaire that enquired about their skills, opinions, perceptions, leadership, work environment, organizational culture and organizational commitment in relation to quality management. Confirmatory factor analysis (CFA) and multiple linear regression were used to analyze the data. Findings -In total, 65 percent of institute members responded to the questionnaire. CFA revealed that all factors were related to quality management. Three factors, leadership, organizational commitment and work environment, significantly affected quality management, but organizational culture did not. Research limitations/implications -Other data types should be collected for an in-depth understanding, i.e. focus groups or in-depth interviews. A longitudinal study could also enhance quality management understanding to see how each variable changes over time. Originality/value -Analyzing quality management through confirmatory factor and regression analysis showed that the four analyzed variables are statistically significant in relation to quality management at the laboratory. Managers could apply this information to revise the current policy.

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“…lean manufacturing, just-in-time, quality management) can increase capacity flexibility, speed of deliveries and degree of product variety (Prajogo, Oke, & Olhager, 2016). These firms can also improve productivity, customer satisfaction, safety and market share (Valmohammadi & Roshanzamir, 2015). The development of market orientation practices can enhance profits (Kirca, Jayachandran, & Bearden, 2005).…”

Section: Management Practices and Performancementioning

confidence: 99%

Management Practices as Capabilities Leading to Superior Performance

Brito

Sauan

2016

BAR, Braz. Adm. Rev.

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This paper has three main contributions to the debate about the value of management practices. First, the empirical confirmation of a strong and significant relationship between the level of management practices and three major dimensions of firms' performance (profitability, growth and productivity). The value of this contribution is grounded on a survey of 124 companies in a focused and careful choice of context: packaging industry in an emerging country, Brazil. Second, our theoretical conceptualization of management practices as capabilities addresses recent criticism of the Resource-based Theory and suggests there is no need for a new theory as the proposed Practice-based View. The third main contribution relates to the factors that affect the development of management practices. We confirmed that larger firms tend to have higher levels of management practices, although no support was found for the influence of another factor, the family ownership. We also identified that managerial hubris can be seen as a new strong factor negatively affecting the development of higher levels of management practices. Finally, the findings of this paper can bring attention to management as a new, internal component of the so-called Custo Brasil (Brazilian Cost) and its practical effect on the competitiveness of the Brazilian firms.

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The guidelines of improvement: Relations among organizational culture, TQM and performance

Cited by 210 publications

References 81 publications

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

The mediating role of total quality management between entrepreneurial orientation and SMEs export performance

Factors affecting quality management at the Thai national institute of health

Management Practices as Capabilities Leading to Superior Performance

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