The good pharmacy practice on Einstein Program at Paraisópolis Community

Abstract

Objectives:To describe indicators and processes developed and implemented for pharmaceutical assistance at the Einstein Program at Paraisópolis Community pharmacy.Methods:This was a descriptive study of retrospective data from January 2012 to December 2015. Data were obtained from spreadsheets developed for monitoring the productivity and care quality provided at the pharmacy. The evaluated variables were pharmaceutical assistance to prescription, pharmaceutical intervention, orientation (standard and pharmaceutical) and pharmaceutical orientation rate.Results:The pharmacy assisted, on average, 2,308 prescriptions monthly, dispensing 4,871 items, including medications, materials and food supplements. Since March 2015, virtually, the pharmacist analyzed all prescriptions, prior to dispensing. In the analyzed period, there was an increase in monthly pharmaceutical interventions from 7 to 32 on average, and, although there was a decrease in the number of standard orientation, the pharmaceutical orientation had an increase, causing a rise of pharmaceutical orientation rate from 4 to 11%.Conclusion:The processes developed and implemented at the program pharmacy sought to follow the good pharmacy practice, and help patients to make the best use of their medications.

Patient satisfaction with pharmaceutical services in Makkah: A cross-sectional study

“…[ 1 ] The International Pharmaceutical Federation and the World Health Organization define Good Pharmacy Practice (GPP) as any practice that meets the individual needs of those who use pharmacy services by supplying appropriate evidence-based care. [ 2 ] The American Society of Hospital Pharmacists defines the mission of the pharmacist as a direct, responsible provision of medication-related care to achieve specific outcomes to improve the quality of life of the patient. [ 3 ] To ensure the achievement of GPP, assessment of its quality is essential.…”

Standards for Good Pharmacy Practice – A Comparative Analysis

“…Some authors believe that the efficient functioning of a pharmacy greatly depends on the management of the available space, staff training and automatization [10,17]. Appropriate policies and procedures that match the reality in different countries or regions are also required, especially as far as the supply of medicines, the resources required for quality services, patient satisfaction and adherence are concerned [5,11,15,18]. Important benefits could be gained by involving pharmacists in the political decision-making process in this field, since they generally have a good understanding of their community of patients [16,18].…”