The Future of Robotic Telepresence

Herring, Susan C.; Fussell, Susan R.; Kristoffersson, Annica; Mutlu, Bilge; Neustaedter, Carman; Tsui, Katherine M.

doi:10.1145/2851581.2886423

Cited by 15 publications

(4 citation statements)

References 15 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Being procient in using avatar robots meant that pilots were comfortable experimenting with them, appropriating gestures and developing unique body languages, making the interactions with customers much more personal. Experience navigating the café using the avatar robot OriHime-D meant that pilot had a strong sense of special awareness, which has been reported as a common challenge for users of telepresence devices [33].…”

Section: More Competent Parallel Pilotsmentioning

confidence: 99%

Accessible Parallel Embodiment of Multiple Robotic Avatars in a Cafe

Barbareschi¹,

Kawaguchi

Kato

et al. 2022

XRDS

View full text Add to dashboard Cite

Novel technological systems enabling people to control multiple robotic avatars simultaneously could support more accessible ways to multitask. An implementation of a parallel avatar system in a cafe shows that, leveraging their existing skills, remote workers with disabilities were able to utilize the system to control up to four robots, each with a different function, to assist customers in a cafe. The parallel avatar systems expand the agency and the capabilities of disabled workers, while also delivering better experiences to customers.

show abstract

Section: More Competent Parallel Pilotsmentioning

confidence: 99%

Accessible Parallel Embodiment of Multiple Robotic Avatars in a Cafe

Barbareschi¹,

Kawaguchi

Kato

et al. 2022

XRDS

View full text Add to dashboard Cite

show abstract

“…With constantly improving internet connections and ever more powerful and affordable hardware, MRP systems have become commercially available products, used in various everyday contexts. As a related development, there was a rapid growth of HCI research on robotic telepresence (e.g., [9,13]). The areas of research and practice, in which the potential of MRP was explored especially actively, include healthcare, especially telemedicine and elderly care [2,17,18,21], office work [20,37] and museum visits [11,31].…”

Section: Related Researchmentioning

confidence: 99%

Performance, Power, and Place: User Experience of Contactless Object Manipulation in Robotic Telepresence

Kaptelinin

Björnfot

Danielsson

et al. 2020

Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society

View full text Add to dashboard Cite

Most robotic telepresence systems are severely limited in their ability to physically interact with surrounding objects. The solution we propose, "double remote control", or DRC, is to make it possible for the user controlling the telepresence robot ("the pilot"), to also remotely control objects in the robot's physical environment. This paper reports a user experience study, comparing a Wizard of Oz-style prototype of a DRC-enabled environment with a control condition, in which DRC was not enabled. The participants, who acted as either remote pilots (N P =16) or local people in the robot's proximity (N LP =16), were asked to carry out joint activities in each of these conditions. It was found that DRC had a generally positive effect on how participants, and especially pilots, performed their tasks, but the impact of DRC on the social context of interaction was mixed. CCS CONCEPTS • Human-centered computing → Human computer interaction (HCI); HCI design and evaluation methods; User studies.

show abstract

“…Telepresence robots, also known as Mobile Remote Presence (MRP) systems, are a technology, which is increasingly common in many everyday settings, such as offices, classrooms, and healthcare environments [13] [16]. A telepresence robot is a device, which is remotely controlled by a person, often referred to as a "pilot", and serves as a physical avatar of the person, his or her embodied social proxy in a local setting.…”

Section: Introductionmentioning

confidence: 99%

Probing the Design Space of a Telepresence Robot Gesture Arm with Low Fidelity Prototypes

Björnfot

Kaptelinin

2017

Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction

View full text Add to dashboard Cite

The general problem addressed in this paper is supporting a more efficient communication between remote users, who control telepresence robots, and people in the local setting. The design of most telepresence robots does not allow them to perform gestures. Given the key role of pointing in human communication, exploring design solutions for providing telepresence robots with deictic gesturing capabilities is, arguably, a timely research issue for Human-Robot Interaction.To address this issue, we conducted an empirical study, in which a set of low fidelity prototypes, illustrating various designs of a robot's gesture arm, were assessed by the participants (N=18). The study employed a mixed-method approach, a combination of a controlled experiment, elicitation study, and design provocation. The evidence collected in the study reveals participants' assessment of the designs, used in the study, and provides insights into participants' attitudes and expectations regarding gestural communication with telepresence robots in general.

show abstract

The Future of Robotic Telepresence

Abstract: This panel will bring together experts on robotic telepresence from HCI and related fields. Panelists will engage the audience in a discussion of visions, opportunities and challenges for the future of telepresence robots.

Cited by 15 publications

References 15 publications

Accessible Parallel Embodiment of Multiple Robotic Avatars in a Cafe

Accessible Parallel Embodiment of Multiple Robotic Avatars in a Cafe

Performance, Power, and Place: User Experience of Contactless Object Manipulation in Robotic Telepresence

Probing the Design Space of a Telepresence Robot Gesture Arm with Low Fidelity Prototypes

Contact Info

Product

Resources

About