The Future of Outsourcing: Strategic Outsourcing Controls and the Backsourcing Evolution

Mederos, Lazaro A.

doi:10.1007/978-3-030-71407-9_4

Cited by 2 publications

(6 citation statements)

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“…One explanation for the difference might be that legitimacy in the private sector is created through being an organization that is price conscious and open to change and that can manage cost increases and revenue reduction flexibly (Aspir et al., 2019, p. 539). Profitability is preserved through minimizing costs, increasing revenues, and delivering relevant quality (Hartman et al., 2017; Mederos, 2021). In the public sector, it entails increasing satisfaction, freedom, and performance (Macinati & Young, 2009).…”

Section: Resultsmentioning

confidence: 99%

“…Another motive for backsourcing is that the outsourcing has resulted in higher indirect costs (Ventri et al. 2008; Mederos, 2021). In the private sector, the indirect costs can be due to faults that have arisen, problems with transactions, unsatisfied customers or poor reputation (Barthélemy, 2003; Cabral et al, 2014).…”

Section: Resultsmentioning

confidence: 99%

“…It is not even certain that backsourcing is the result of an individual decision, but can be the result of a trigger event that leads the procurer to react in interaction with others (Hartman et al, 2017). Another motive for backsourcing is that the outsourcing has resulted in higher indirect costs (Ventri et al 2008;Mederos, 2021). In the private sector, the indirect costs can be due to faults that have arisen, problems with transactions, unsatisfied customers or poor reputation (Barthélemy, 2003;Cabral et al, 2014).…”

Section: Reasons For Backsourcingmentioning

confidence: 99%

“…Backsourcing has not been studied for as long as outsourcing, nor to the same extent and intensity (Young & Macinati, 2012;Oshri et al, 2019;Mederos, 2021). In particular, there is a lack of studies of backsourcing in the public sector (Berlin et al, 2022;Carlström et al, 2023;Lu & Hung, 2021).…”

Section: Introductionmentioning

confidence: 99%

“…Even though the advantages of outsourcing have been emphasized previously (Lacity et al, 2016), studies also show that the expected benefits of outsourcing do not always arise (Bel et al, 2010;Young & Macinati, 2012). Outsourcing may lead to increased costs, reduced control, inferior transparency, and uneven quality (Bisman, 2008;Liang et al, 2016;Mederos, 2021). Earlier studies also highlight that outsourcing can lead to insufficient competition (Lacity et al, 2016), reduced trust (Lee & Kingsley, 2009), lock-in effects (Law, 2018), and increased transaction costs (Williamsson, 1979).…”

Section: Introductionmentioning

confidence: 99%

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Backsourcing in the private and public sectors—A systematic review

2023

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This article provides a systematic review of the literature on backsourcing. The aim is to synthesize existing literature in order to compare and analyze similarities and differences in backsourcing in the private and public sectors. The study asks questions about: which methods and theories have been used, why backsourcing has been implemented, and what reasons have been described for backsourcing. The study is based on an analysis of 500 articles about backsourcing and 33 articles in the final data set. The results show that backsourcing is primarily caused by: increased costs, lack of quality, and contract problems in the private sector, along with loss of control, cost saving, and changed strategy in the public sector. The study's synthesis highlights three explanations for how backsourcing is managed and interpreted in both the sectors. The article contributes specifically to summarizing current research on backsourcing, synthesizing how backsourcing has been studied, illustrating gaps in the research, as well as explaining relevant differences between private and public backsourcing.

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