The Future of Hospitality Education

Abstract

Because of the expanding role of services in the world economy, schools of business have begun to address the needs of service operations. At the same time, many hotel-school programs are drifting away from a hospitality-management orientation toward general business-management courses. If hospitality-education programs are to serve adequately their students and the industry, they must refocus their curricula on the needs of the hospitality industry; the alternative is to be absorbed into general business programs. Already, hospitality-program graduates and general-business graduates are competing for the same managerial jobs in the service sector. Four-year programs must find or develop faculty whose specializations are in the hospitality industry, and, in close cooperation with the industry, specialized programs must be developed for managers-in-training.

From hospitality classrooms to successful careers: an appraisal of Australian hospitality higher education

“…Regarding hospitality management education, the first designated management program was established in Lausanne, Switzerland in 1893 (Wood, 2013). Subsequently, the first university hospitality degree was developed in conjunction with hotelier E.M Statler, and the American Hotel Association began at Cornell University in 1922 (Goodman & Sprague, 1991). Cornell University's hospitality degree program remains one of the world's most regarded hospitality management degree programs (Williams, 2005).…”

“…Recent indications suggest this has not improved (Deloitte Access Economics, 2017). Goodman and Sprague (1991) and Kang, Wu and Gould (2005) assert that industry dissatisfaction often results from teaching material that is not industry-relevant or is outdated. Furthermore, the variety in curricula and the varied outcomes also remain issues of contention among some hospitality educators (Ricci, 2010).…”

A Gap Analysis of the Essential Competencies Expected and Perceived from Hospitality Graduates in the Industry: The Case of Egypt

“…Hospitality industry requirements are looking for graduates with transferable abilities, including solid composed and level of communication skills, interpersonal aptitudes, cooperation, and critical thinking abilities (DEETYA, 1998). Hospitality Hossny, M ‫ـ‬ ‫ـــــــــ‬ ‫ــــــــــ‬ ‫ـــــــــــــــــــــ‬ ‫ــــــــــــــــــ‬ ‫ــ‬ ‫ــــــــــ‬ ‫ــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــ‬ ‫ـــــــــــــــــــــــــــــــــ‬ 95 management foresee that graduates have transferable generic skills in specific area such as, strategic management, communication, decision-making and basic leadership (Buergermeister, 1983;Goodman and Sprague, 1991;Cichy et al, 1992;Williams and DeMicco 1998). Professional degree or certificate programs, incorporating those in hospitality management, are proposed to fulfill the industry's developing interest for high skilled staffs.…”

The Management Development Program: A Competency-Based Model for Preparing Hospitality Leaders

“…Communication and leadership studies, too, received renewed emphasis, and models were embraced that defined managerial effectiveness in terms of behavioral flexibility and communication competence (Golen, Lynch, & Smeltzer, 1988;Linder & Smith, 1992;Penley, Alexander, Jernigan, & Henwood, 1991). This was particularly true in the hospitality industry where the ability to implement visions and compete in the service arena were recognized as critical success factors (Brownell, 1992;Evans, 1990;Goodman, Sprague, & Jones, 1991;Partlow & Gregoire, 1994).…”