The Focus-activity Framework for Evaluating PSS Cooperation Readiness of Manufacturing Firms

Kremer, David; Seregni, Marco; Canepa, Alessandro; Zanetti, Cristiano; Gusmeroli, Sergio

doi:10.1016/j.procir.2016.03.234

Cited by 2 publications

(2 citation statements)

References 6 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Simply stated, a manufacturer cannot work in isolation from their customer and cooperation is required for collaboration and servitization (Kohtam€ aki et al, 2019). Similarly, when servitization levels are at a base level the provision of services are much reduced and the need for advanced levels of cooperation are not observed (Kremer et al, 2016). As such, at the intermediate level the relationship is more complex with potential for some cooperative behaviour to emerge.…”

Section: Research Gap and Conceptual Frameworkmentioning

confidence: 99%

Should we cooperate? Game theory insights for servitization

Wagstaff

Burton

Zolkiewski

2021

JOSM

View full text Add to dashboard Cite

PurposeAn abundance of literature suggests that organisations adopting a cooperative approach achieve greater rewards than those that act in opposition or isolation. An emerging body of work also highlights the multiple actors involved in servitization. Despite this, in some contexts the benefits of servitization are not apparent. This paper examines business relationships in the oil industry and how they affect levels of servitization.Design/methodology/approachA mixed method study employing qualitative and quantitative methods was used to fully explore the context. In the quantitative phase, 48 oil industry specialists responded to a scenario based on game theory. This aimed to determine if the relationships between their respective organisations are cooperative or adversarial. Abduction drove a second qualitative phase. This consisted of a series of semi-structured interviews used to explore the servitization level and influence of servitization on relationships and vice versa.FindingsThe statistical results suggest that all parties used adversarial strategies despite the publicised intent to work cooperatively. The interviews suggested that increasing (decreasing) servitization could increase (decrease) cooperation and, in turn, value co-creation but revealed nuances to this effect. It also adds to our understanding of the darker side of servitization by illustrating the impact of mimetic isomorphism.Originality/valueThe findings add to understanding of the complex dynamics around servitization by showing that it is only at advanced levels of servitization that cooperative behaviour is observed, and base and intermediate levels result in non-cooperative behaviour and thus illustrate the importance of adopting a multi-actor lens to explore servitization.

show abstract

Section: Research Gap and Conceptual Frameworkmentioning

confidence: 99%

Should we cooperate? Game theory insights for servitization

Wagstaff

Burton

Zolkiewski

2021

JOSM

View full text Add to dashboard Cite

show abstract

“…The "Structural Focus" indicates how much a company is oriented on product or on service business, based on factors such as strategy, network or capabilities. "Cooperation Activity" refers to the level of proactive collaboration during PSS design, with the appropriate interfaces, information and roles [24].…”

Section: Focus-activity Modelmentioning

confidence: 99%

Effects of Environmental Dynamicity on Requirements Engineering for Complex Systems

Wiesner¹,

Seregni²,

Freitag³

et al. 2017

Advances in Production Management Systems. The Path to Intelligent, Collaborative and Sustainable Manufacturing

Self Cite

View full text Add to dashboard Cite

Abstract. With customers demanding more and more holistic answers to their problems, solution providers respond with complex systems, integrating product, service and ICT elements into their offer. These solutions need to be aligned to a high number of requirements, coming not only from the individual customer but also from an environment of network partners, technology providers and other stakeholders. Especially for Product-Service Systems, where the solution provider takes responsibility in the operational phase, this environment is dynamic over the system life cycle. Stakeholders may enter or leave, as well as changing needs and technological capabilities. This makes the requirements towards the solution volatile, demanding a suitable Requirements Engineering approach. In this paper, it is discussed how environmental dynamicity can be monitored for its effect on requirements, with a special focus on organizational issues. Through a literature review and industrial case studies it is analysed, how it can be ensured that environmental changes can be taken into account in Requirements Engineering, leading to an optimal system configuration to address the customer problem.

show abstract

The Focus-activity Framework for Evaluating PSS Cooperation Readiness of Manufacturing Firms

Cited by 2 publications

References 6 publications

Should we cooperate? Game theory insights for servitization

Should we cooperate? Game theory insights for servitization

Effects of Environmental Dynamicity on Requirements Engineering for Complex Systems

Contact Info

Product

Resources

About