Abstract:IntroductionSince 2000, an increasing misuse of emergency services in Belgium was noticed. In 2015, a multidisciplinary task-force designed a triage system. Trained operators and integrated triage protocols were installed in a call center for life-threatening and non-life-threatening care needs. MethodThis cross-sectional survey with intervention studied the feasibility of teleconsultations in unplanned care in a primary care setting. Medical doctors were present at the call center during the weekend and on pu… Show more
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