Although care coordination is a popular intervention, there is no
standard method of delivery. Also little is known about who most benefits or
characteristics that predict the amount of care coordination needed, especially
with chronically ill older adults. The purpose of this study was to identify
types and amount of nurse care coordination interventions provided to 231
chronically ill older adults who participated in a 12-month home care medication
management program in the Midwestern. For each participant, the nurse care
coordinator spent an average of 134 minutes/month providing in-person home care,
48 minutes/month of travel, and 18 minutes/month of indirect care occurring
outside the home visit. This accounted for 67.2%, 23.8%, and
9.0% of nursing time respectively for home visits, travel, and indirect
care. Four of 11 nursing interventions focused on medication management were
provided to all participants. Seven of the 11 main interventions were
individualized according to each person’s special needs. Wide variations
were observed in time provided with in-person home care and communications with
multiple stakeholders. Study findings indicate the importance of individualizing
interventions and the variability in the amount of nursing time needed to
provide care coordination to chronically ill older adults.