The Factors Contributing to Physicians’ Current Use of and Satisfaction With Electronic Health Records in Kuwait’s Public Health Care: Cross-sectional Questionnaire Study

Abstract

Background Electronic health record (EHR) has emerged as a backbone health care organization that aims to integrate health care records and automate clinical workflow. With the adoption of the eHealth care system, health information communication technologies and EHRs are offering significant health care advantages in the form of error reduction, improved communication, and patient satisfaction. Objective This study aimed to (1) investigate factors associated with physicians’ EHR adoption status and prevalence of EHRs in Kuwait and (2) identify factors predicting physician satisfaction with EHRs in public hospitals in Kuwait. Methods This study was conducted at Kuwait’s public Al-Jahra hospital from May to September 2019, using quantitative research methods. Primary data were gathered via questionnaires distributed among 295 physicians recruited using convenience sampling. Data were analyzed in SPSS using descriptive, bivariate, and multivariate linear regression, adjusted for demographics. Results Results of the study revealed that the controlled variable of gender (β=–.197; P=.02) along with explanatory variables, such as training quality (β=.068; P=.005), perception of barriers (β=–.107; P=.04), and effect on physician (β=.521; P<.001) have a significant statistical relationship with physicians’ EHR adoption status. Furthermore, findings also suggested that controlled variables of gender (β=–.193; P=.02), education (β=–.164; P=.03), effect on physician (β=.417; P<.001), and level of ease of use (β=.254; P<.001) are significant predictors of the degree of physician satisfaction with the EHR system. Conclusions The findings of this study had significant managerial and practical implications for creating an inductive environment for the acceptance of EHR systems across a broad spectrum of health care system in Kuwait.

The Use of a Technology Acceptance Model (TAM) to Predict Patients’ Usage of a Personal Health Record System: The Role of Security, Privacy, and Usability

“…Additionally, perceived easiness indirectly influences perceived usefulness attitudes [16,18]. Studies have found that TAM can effectively explain differences in technology use behaviour in different contexts and situations, including the health context, for eHealth records (EHRs) [89], telehealth [90], mobile health technologies [16,18], cloud-based services [91], medical devices and telemonitoring tools [92,93], and assistive technology [94].…”

The use and perceived value of electronic health information resources by health care professionals in the field of medicine, pharmacy, and nursing in Jazan province, Saudi Arabia

“…However, factors such as the credibility and quality of online sources, information overload, and the need for critical appraisal skills to evaluate the validity and relevance of information can pose challenges. It is crucial for healthcare professionals to develop information literacy skills and critical appraisal abilities to ensure the appropriate and effective use of electronic health information resources ( Al-Otaibi et al, 2022 , Fiksdal et al, 2014 , Maggio et al, 2019 ).…”

Successful Electronic Consultation Service Initiative in Quebec, Canada With Primary Care Physicians’ and Specialists’ Experiences on Acceptance and Use of Technological Innovation: Cross-Sectional Exploratory Study

“…Actually, it is a well-established fact in health-related information technology (IT) literature that certain factors can influence physicians' perception of the use of technology such as telemedicine [77][78][79], electronic medical records (EMR) [80][81][82][83], clinical decision support systems [84][85][86], and mobile health (m-health) applications [87][88][89][90][91]. Behavioral and technology acceptance models are often used to explain user behavior [92][93][94][95].…”