The Factors Affecting Digital Transformation in Vietnam Logistics Enterprises

Abstract

In the context of the industrial revolution 4.0 that is firmly taking place globally, the digital transformation process is considered a revolution that changes the operating and business model. In Vietnam, logistics is one of eight areas that need to be prioritized in the national conversion program to 2025, the orientation towards 2030 by the Prime Minister under Decision No. 749/QĐ-TTg. Digital transformation is an essential solution that helps businesses improve their competitiveness, increase labor productivity, sustainably develop businesses, and integrate with the global economy. This study analyzes the influencing factors of digital transformation and the situation in Vietnam’s logistics enterprises. This paper used a qualitative research method carried out through direct interviews with 20 digital transformation experts in the field of logistics about the current situation, adjusting models and scales, and discussing research results. Quantitative research was conducted online through 258 survey questionnaires of logistics enterprises in the country. The authors performed descriptive statistics, tested the scale, analyzed EFA using SPSS software, and tested the research hypotheses. Research results indicate that five factors—managers, digital transformation human resources, information technology, investment cost, and support services for digital transformation—affect the digital conversion activity in logistics enterprises. Afterward, the research team proposed solutions to promote this operation in Vietnam’s logistics enterprises, contributing to implementing critical tasks of the government’s digital transformation.

Integrating Digitalized Data and Optimization Method for Automated Production Planning in Sewing Lines

“…Research findings [9] indicate that digital transformation in businesses typically involves five primary actors: managers, digital transformation human resources, information technology infrastructure, and variables related to digital conversion, such as digital conversion numbers and services. Information technology infrastructure emerges as a particularly influential factor in determining the outcome of businesses' digital transformation processes.…”

Unlocking the Potential of Vietnamese Supply Chain with Digitalization: A Bibliometric Analysis and Systematic Literature Review

“…The supply chain landscape in Vietnam is characterized by a significant degree of uncertainty, arising from various factors such as government regulations, infrastructure limitations, market fluctuations, geopolitical influences, and unforeseen disruptions (Le and Dang, 2023). These factors introduce complexities and challenges that businesses must navigate within the supply chain management process.…”

“…In the supply chain context, one of the most prominent barriers to digital transformation is inertia, which is evidenced by a substantial number of sources in the literature (e.g., Akbari et al, 2023;Hackius and Petersen, 2017;Kouhizadeh et al, 2021;Le and Dang, 2023). Inertia refers to the resistance to change, where existing resources and capabilities act as significant obstacles to disruptive innovation through digital technologies (Vial, 2019).…”

“…In the context of Vietnamese supply chain, the resistance of employees to the introduction of disruptive technologies poses a significant barrier to digital transformation. Various studies have shed light on this issue, highlighting the challenges organizations face when implementing technological changes (Akbari and Hopkins, 2022;Huynh et al, 2020;Le and Dang, 2023;Nguyen and Doan, 2019). This resistance raises important questions about the effective ways and pace of technology implementation and how it aligns with the organizational culture to ensure employee acceptance.…”

Digital transformation of business community in globalization: an empirical study in a typical developing country

“…In a glimpse of DX in specific sectors and industries of Vietnam, some of the studies are listed below: [20] indicates factors affecting the DX in logistics enterprises and proposes solutions to promote this operation in Vietnam's logistics enterprises; [21] aims to pinpoint the motivations for online retailing adoption and business performance among Vietnamese businesses in the formative DX stage within an extended technology-organization-environment framework; [22] shows the data of an investigation on the factors affecting the readiness of Vietnamese students for DX in the context of digital changes in Vietnam's education and the Covid-19 pandemic; [23] argues that there is an emergent digital culture in the art and cultural sector in Hanoi, which is producing a paradigm shift in the nature of work for cultural professionals, the way of preserving and displaying art collections as well as the nature of international connections. In general, these studies only go into the analysis of the DX situation in each specific industry because the research scopes have been specifically defined by the authors.…”