The experience of disabled people as customers in the owner occupation market

Thomas, Pam

doi:10.1080/0267303042000249206

Cited by 14 publications

(14 citation statements)

References 13 publications

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“…Much research shows this to be the case -builders have little knowledge of disabled people and their needs, and tend to define them in reductionist and/or partial terms, that is, as primarily 'wheelchair users' (Burns, 2004;Thomas, 2004). The rationalities of real estate, which underpin the operations of the speculative house building industry, operate around a profit/cost rationality that determines, in part, builders' approaches to the design and construction of dwellings.…”

Section: Downloaded By [University Of Connecticut] At 17:56 13 Octobementioning

confidence: 98%

“…In particular, the attitudes and values of real estate actors or agents shape, in large part, the techniques and practices of design and construction. It may be of limited value to have a building standard that requires accessible dwellings if the values of builders and other professionals responsible for its conception and implementation are ignorant of, and hostile towards, disabled people and their needs (see Burns, 2004;Thomas, 2004;Imrie, 2006).…”

Section: Downloaded By [University Of Connecticut] At 17:56 13 Octobementioning

confidence: 99%

“…The impacts of the shortfall of accessible dwellings mean that some disabled people are unable to visit friends or relatives due to steps at the principal entrance of dwellings (see Thomas, 2004). If access is gained through the principal entrance, other problems may be encountered.…”

Section: Introductionmentioning

confidence: 98%

“…A range of research shows that most housing remains inaccessible to wheelchair users and/or to those with particular mobility impairments (Burns, 2004;Thomas, 2004). For instance, the English House Condition Survey (Office of the Deputy Prime Minister, 2002) indicates that in 2001 only 7000 dwellings in England had the design features that are seen by government as comprising the minimum requirements for wheelchair accessibility in dwellings (i.e.…”

Section: Introductionmentioning

confidence: 99%

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Independent lives and the relevance of lifetime homes

Imrie

2006

Disability & Society

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A problem for disabled people, particularly individuals dependent on the use of a wheelchair, is housing that is not easily usable due to physical barriers. A proposed solution by government is the adoption of lifetime homes (LTH) standards that are likely to become mandatory for all newly constructed dwellings in the private sector in England by 2008. It is, therefore, an appropriate time to take stock of LTH standards, and to evaluate to what extent they are able to address the problems for disabled people caused by physically inaccessible housing. In doing so, the article provides a critique of LTH standards, and suggests that while they are, in some respects, a positive development, they are not, in and of themselves, a panacea in relation to rectifying the shortfall of accessible dwellings.

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Section: Downloaded By [University Of Connecticut] At 17:56 13 Octobementioning

confidence: 98%

Section: Downloaded By [University Of Connecticut] At 17:56 13 Octobementioning

confidence: 99%

Section: Introductionmentioning

confidence: 98%

Section: Introductionmentioning

confidence: 99%

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Independent lives and the relevance of lifetime homes

Imrie

2006

Disability & Society

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“…If designed well, these packages could have a much wider customer appeal than just the housing for disability market, particularly among consumers looking to accommodate aging in place concerns. Despite the appearance of a positive business opportunity for the development industry however, research from the UK shows that the experience of people with disabilities looking to purchase their own house from builders is often unsatisfactory, due to a lack of understanding and training of sales staff, and lack of provision of accessible entrances to display homes [18]. This mirrors the experience of the tourism industry in Australia, where again frontline staff were unaware or unprepared for questions about the disability related appropriateness of hotel rooms, notwithstanding current legislation requirements [19].…”

Section: The Ndis and Innovation: Prospects For A Greater Engagement mentioning

confidence: 99%

Uneasy Bedfellows: Social Justice and Neo-Liberal Practice in the Housing Market

Martel

2016

Laws

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Abstract:The Australian state has ratified the Convention on the Rights of Persons with Disabilities (CRPD), which emphasizes a social justice-based, personalized service delivery model. The upcoming National Disability Insurance Scheme (NDIS) reflects this model and aims to facilitate people living with a disability being able to access services while housed within the private residential market, a move away from a state-based combined residential/service care model. However, in Australia's neo-liberal housing market government intervention tends to shy away from policies that overtly impose restrictions on private firms. Therefore, in the absence of a subsidy from the state, the CRPD is of limited use in encouraging private developers to improve the appropriateness of its new built stock for people with a disability. A more persuasive approach is to highlight the size, diversity, and economic power of the disability-friendly housing consumer market when housing provision is separated from disability care delivery. This paper examines the feasibility of sustaining innovation in the volume builder housing market by aligning accessibility promoting changes to the existing innovation channels within Australian firms, suggesting that the NDIS concentrate on assisting the housing industry transition to a make-to-order model from the current make-to-forecast one.

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Making homes more accessible for people with mobility impairment: A lived experience perspective

Goodwin¹,

Davis

Winkler

et al. 2022

Aust J Social Issues

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People with mobility impairment have the right to live in accessible housing that meets their needs. Although the Australian National Construction Code for residential housing will be amended to include minimum accessibility standards in September 2022, some states have chosen not to adopt these standards (New South Wales, Western Australia and South Australia). The inclusion of people with lived experience in decisions surrounding accessible housing design is lacking. This study sought the perspective of people with mobility impairment on the most important modifications they would make to the design of their own homes, and the homes of their friends and family, to make them more accessible. An online survey was completed from February to March 2021 by 145 people living in Australia including 112 people with mobility impairment, and 33 family members. Results indicated that 71 per cent of the participants were living in housing that did not fully meet their accessibility needs. Descriptive qualitative analyses demonstrated that commonly reported modifications included a step‐free entrance, wider internal doors and corridors, and level access throughout the home. These modifications would promote social inclusion, functioning, independence and overall quality of life. These results have policy implications for the implementation of accessibility standards in the National Construction Code.

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The experience of disabled people as customers in the owner occupation market

Cited by 14 publications

References 13 publications

Independent lives and the relevance of lifetime homes

Independent lives and the relevance of lifetime homes

Uneasy Bedfellows: Social Justice and Neo-Liberal Practice in the Housing Market

Making homes more accessible for people with mobility impairment: A lived experience perspective

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