The Execution Premium: Linking Strategy to Operations for Competitive Advantage

Kaplan, Robert S.; Norton, D. P.; Reviewer, Shahid Ansari

doi:10.2308/accr.2010.85.4.1475

Cited by 358 publications

(531 citation statements)

References 2 publications

Supporting

Mentioning

452

Contrasting

Unclassified

Order By: Relevance

“…Studies by Tjader et al (in press), Hsu et al (2011) and Kaplan and Norton (2008) have helped clarify the structure of perspective interactions. According to the research, it is not possible to account completely and correctly for the perspective interaction without an overly complex model.…”

Section: Multiple-criteria Analysis and Performance Measurement: Methmentioning

confidence: 99%

Multi-criteria analysis using latent class cluster ranking: An investigation into corporate resiliency

Mistry

Sarkis

Dhavale

2014

International Journal of Production Economics

View full text Add to dashboard Cite

a b s t r a c tIn this paper, we introduce a multi-stage multiple criteria latent class model within a Bayesian framework that can be used to evaluate and rank-order objects based on multiple performance criteria. The latent variable extraction in our methodology relies on Bayesian analysis and Monte Carlo simulation, which uses a Gibbs sampler. Ranking of clusters of objects is completed using the extracted latent variables. We apply the methodology to evaluate the resiliency of e-commerce companies using balanced scorecard performance dimensions. Cross-validation of the latent class model confirms a superior fit for classifying the e-commerce companies. Specifically, using the methodology we determine the ability of different perspectives of the balanced scorecard method to predict the continued viability and eventual survival of e-commerce companies. The novel methodology may also be useful for performance evaluation and decision making in other contexts. In general, this methodology is useful where a ranking of elements within a set, based on multiple objectives, is desired. A significant advantage of this methodology is that it develops weighting scheme for the multiple objective based on intrinsic characteristics of the set with minimal subjective input from decision makers.

show abstract

Section: Multiple-criteria Analysis and Performance Measurement: Methmentioning

confidence: 99%

Multi-criteria analysis using latent class cluster ranking: An investigation into corporate resiliency

Mistry

Sarkis

Dhavale

2014

International Journal of Production Economics

View full text Add to dashboard Cite

show abstract

“…After publication of the mentioned article, Kaplan and Norton as well as other authors were gradually developing BSC into a more complex system, usable for describing, communicating, implementing and revising strategy. The fundamental texts on BSC are probably articles (Kaplan & Norton, 1992, 1993, 1996a, 2004b, 2008a, Kaplan (2005Kaplan ( , 2010 and books (Kaplan & Norton, 1996b, 2001, 2004a, 2008b to name those written by BSC creators. In these works (as well as in literature written by other authors) we can see development of balanced scorecard from a tool for multidimensional performance measurement (supplementing more traditional financial measures with non-financial measures, specifically with measures oriented toward customers, internal business processes and learning and growth activities) to the fully developed organizing framework for a strategic management system.…”

Section: Balanced Scorecardmentioning

confidence: 99%

Strategic Performance Measurement Systems Implemented in the Biggest Czech Companies with Focus on Balanced Scorecard - An Empirical Study

Petera¹,

Wagner²

2012

JOC

View full text Add to dashboard Cite

The goal of this paper is to publish the final results of our original empirical research into performance management topics among the biggest Czech companies from the viewpoint of a number of their employees. Specifically, we pay attention to the part of the research that was dedicated to the analysis of balanced scorecard and similar systems. The paper includes both a brief overview of relevant literature and discussion of the results of our empirical research. Firstly, we present various properties of performance measurement and management systems separately for BSC adopters and BSC non-adopters and compare these two groups of companies. Secondly, for BSC adopters we analyze properties of their systems and discuss obtained results.

show abstract

“…Financial methodologies can be used to analyze tangible performance aspects of IS use, which corroborates the singular vision of technology use. However, it is necessary to identify indicators that can measure intangible aspects of firm performance, like quality, flexibility, and business innovation (Kaplan & Norton, 2008). IS use is measured by the benefits generated for the organization (A. L. Albertin & R. M. Albertin, 2012) to establish how technology influences the various perspectives of firm performance.…”

Section: Theoretical Background Firm Performancementioning

confidence: 99%

“…The use of multiple indicators is necessary for the organization to obtain a consistent evaluation of firm performance and technology use (Mahmood, 1993). The balanced scorecard (BSC) (Kaplan & Norton, 2008) considers four perspectives understood to be appropriate and comprehensive to measure firm performance from the financial, customer, internal processes, and learning and growth perspectives..…”

Section: Theoretical Background Firm Performancementioning

confidence: 99%

Model Analysis of the Relationship Between Strategic Organization Knowledge and the Use of Information Systems in Firm Performance in Brazil

2014

CBR

View full text Add to dashboard Cite

Information Technology (IT) consolidates as an essential element to support the business strategies to survive and rapidly adapts to changes in the competitive environment. This paper examines the impact of the use of information systems (IS) and strategic organization knowledge (SOK) on firm performance in 150 Brazilian companies. The study uses partial least squares structural equation modeling (PLS-SEM) and establishes models to express the relationship among the constructs examined. The study identifies that the direct influence of IS use on performance is moderately significant. However, when mediated by orientation strategy, the total effect of IS use on firm performance is demonstrated to be highly significant. The model explains 54% of the variability of firm performance and confirms IS use as a fundamental resource to support strategic business processes.

show abstract

The Execution Premium: Linking Strategy to Operations for Competitive Advantage

Cited by 358 publications

References 2 publications

Multi-criteria analysis using latent class cluster ranking: An investigation into corporate resiliency

Multi-criteria analysis using latent class cluster ranking: An investigation into corporate resiliency

Strategic Performance Measurement Systems Implemented in the Biggest Czech Companies with Focus on Balanced Scorecard - An Empirical Study

Model Analysis of the Relationship Between Strategic Organization Knowledge and the Use of Information Systems in Firm Performance in Brazil

Contact Info

Product

Resources

About