“…Given the importance of issues related to sustainability and responsibility in changing consumer behaviour and the general and widespread interest of stakeholders about these global topics, the simple presence of data related to CSR in itself is not sufficient to limit disinformation, misinformation, misunderstanding and misperception in communication related to CSR (Hegner et al , 2017; Fieseler and Fleck, 2013; Grégoire et al , 2009). The food sector is even more particularly affected by a need for information because of its constantly changing and significantly sensitive context (Cortese and Murdock, 2020; Cantino et al , 2019; Singh et al , 2020; Gollnhofer and Boller, 2020; Tóth et al , 2020; Zeisel, 2020; Coluccia et al , 2019). Institutional and even well-known and modern channels, such as company websites, are not a guarantee of information per se due to the risk of ignorance of CSR data sources or their interpretive difficulty, such as matters related to readability or comprehension that can undermine the company's dissemination efforts.…”