The Ethical Use of Social Media in Marriage and Family Therapy

Jordan, Nickolas A.; Russell, Lindy; Afousi, Elnaz; Chemel, Tasha; McVicker, Melissa; Robertson, Janet A.; Winek, John

doi:10.1177/1066480713505064

Cited by 26 publications

(14 citation statements)

References 11 publications

(30 reference statements)

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“…In addition, counselors use decision‐making models (i.e., Cottone & Claus, ; Kocet & Herlihy, ; Levitt & Aligo, ; Luke, Goodrich, & Gilbride, ), which incorporate ethical standards, moral principles, and cultural values to help resolve ethical dilemmas as they arise. However, ethical dilemmas can differ in type and severity of issues (Bodenhorn, ; Herlihy & Dufrene, ), ranging from the use of social media with clients (Jordan et al, ; Mullen, Griffith, Greene, & Lambie, ) to reporting suspected abuse (Henderson, ; Lambie, ). Therefore, the navigation of ethical issues necessitates that counselors are observant to the content of their situations, have a sound knowledge of the literature on ethics in counseling, and hold the ability to make sound ethical decisions (Lambie, Hagedorn, & Ieva, ).…”

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confidence: 99%

The Experience of Ethical Dilemmas, Burnout, and Stress Among Practicing Counselors

Mullen

Morris

Lord

2017

Counseling and Values

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The authors reported findings from a correlational investigation examining the relationship between counselors' (N = 140) experiences with ethical dilemmas and their reported levels of burnout and stress. Using structural equation modeling, the authors identified that a higher rate of encountering ethical dilemmas related to an increased level of counselor burnout and stress among the participants. However, higher rates of reflecting on the ethical dilemmas did not have a relationship with participants' burnout and stress. The authors present implications of these findings for counselors, along with future research directions.

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confidence: 99%

The Experience of Ethical Dilemmas, Burnout, and Stress Among Practicing Counselors

Mullen

Morris

Lord

2017

Counseling and Values

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“…• email, • doctor-patient relationship, • data confidentiality and security, • informed consent, • patient's and family's satisfaction with telemedicine services (37,38). In fact, using technology has grown in the past decade in health-related domains especially tele-supervision and rehabilitation.…”

Section: Resultsmentioning

confidence: 99%

Application of Ethics for Providing Telemedicine Services and Information Technology

Moghbeli¹,

Langarizadeh²

2017

Acta Inform Med

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Introduction: Advanced technology has increased the use of telemedicine and Information Technology (IT) in treating or rehabilitating diseases. An increased use of technology increases the importance of the ethical issues involved. The need for keeping patients' information confidential and secure, controlling a number of therapists' inefficiency as well as raising the quality of healthcare services necessitates adequate heed to ethical issues in telemedicine provision. Aim: The goal of this review is gathering all articles that are published through 5 years until now (2012-2017) for detecting ethical issues for providing telemedicine services and Information technology. The reason of this time is improvement of telemedicine and technology through these years. This article is important for clinical practice and also to world, because of knowing ethical issues in telemedicine and technology are always important factors for physician and health providers. Material and methods: the required data in this research were derived from published electronic sources and credible academic articles published in such databases as PubMed, Scopus and Science Direct. The following key words were searched for in separation and combination: tele-health, telemedicine, ethical issues in telemedicine. A total of 503 articles were found. After excluding the duplicates (n= 93), the titles and abstracts of 410 articles were skimmed according to the inclusion criteria. Finally, 64 articles remained. They were reviewed in full text and 36 articles were excluded. At the end, 28 articles were chosen which met our eligibility criteria and were included in this study.Results: Ethics has been of a great significance in IT and telemedicine especially the Internet since there are more chances provided for accessing information. It is, however, accompanied by a threat to patients' personal information. Therefore, suggestions are made to investigate ethics in technology, to offer standards and guidelines to therapists. Due to the advancement in technology, access to information has become simpler than the past. This has prompted hackers to seize the opportunity. Discussion: This research shows that the ethical issues in telemedicine can be investigated from several aspects like technology, doctor-patient relationship, data confidentiality and security, informed consent, patient's and family's satisfaction with telemedicine services. Following ethical issues in telemedicine is a primary aspect of high quality services. In other words, if therapists abide by ethical rules, they can provide better services for patients. Attention to ethical issues in telemedicine guarantees a safer use of the services.

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“…And what are the ethical implications for interacting with clients through social media? Jordan, Russell, Afousi, Chamel, McVicker, Robertson, and Winek () observed that: ‘The authors do not claim to know whether using social media in mental health is, in fact, ethical at all …’ (p. 107). The latest revision of the AAMFT Code of Ethics (American Association for Marriage and Family Therapy, ) urges its members to employ the same ethical scrutiny for electronic exchanges and social media in their care with clients.…”

Section: Technological Issues Affecting Therapy With Couples and Famimentioning

confidence: 99%

“…In addressing this matter, Jordan et al. () indicated that a formal statement at intake is most advantageous for such clarifications. One option is simply to state emphatically that the therapist does not consider electronic communication or social networking to be a reliable means of managing confidential relationships and communications.…”

Section: Technological Issues Affecting Therapy With Couples and Famimentioning

confidence: 99%

“…Similarly, Jordan et al. (, p.112) offer the following language for addressing social media:

‘I do not offer online therapy … I also have a professional LinkedIn page in order to meet with colleagues and professional organizations. I do not accept clients as connections on my LinkedIn profile … I do have a personal Facebook profile; however, I do not accept friend requests from clients … Be aware that any information you post on social media … .…”

Section: Technological Issues Affecting Therapy With Couples and Famimentioning

confidence: 99%

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Technology and Client Care: Therapy Considerations in a Digital Society

Wilcoxon

2015

ANZ J of Family Therapy

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This article discusses technology and social networking issues for couple and family therapists in their professional relationships with couples and families. Despite the prevalence of technology in many spheres of contemporary clients' lives, the potential for intrusion, unrealistic expectations of accessibility, and boundary violations can adversely affect therapy relationships. The article specifically addresses: (a) technology and the ecology of therapy, (b) the therapy relationship and boundary management, (c) social media within and outside the therapy relationship, and (d) ancillary uses of technology in therapy. It concludes with recommendations for addressing and managing technology in the therapy relationship.Keywords: ethics, couple and family therapy, technology, boundaries Key Points1 Technological innovation has created a cultural norm where, with few exceptions, social media and technology-based communications are preferred and expected methods of interaction in social and professional arenas. 2 Though ubiquitous and highly efficient, social media and technology-based communications can promote assumptions about rapid access, rapid responses, and frequent interchanges between parties. 3 Couple and family therapists demonstrate ethical practice with clients/systems by establishing boundary expectations and methods of effective communication outside of sessions. 4 Social media and technology-based communications introduce issues beyond those that are traditional for boundary management and communications between clients/systems and therapist. 5 Anticipation and deliberate attention to the unique issues of technology should inform therapists as they clarify acceptable and unacceptable expectations for access or social exchanges with clients/systems.

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The Ethical Use of Social Media in Marriage and Family Therapy

Cited by 26 publications

References 11 publications

The Experience of Ethical Dilemmas, Burnout, and Stress Among Practicing Counselors

The Experience of Ethical Dilemmas, Burnout, and Stress Among Practicing Counselors

Application of Ethics for Providing Telemedicine Services and Information Technology

Technology and Client Care: Therapy Considerations in a Digital Society

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