2017
DOI: 10.30821/miqot.v41i1.331
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THE ETHICAL PRACTICES OF ISLAMIC BANKING: An Analysis from Customer Satisfaction Perspective

Abstract: Abstrak: Implementasi Etika Islam dalam Perbankan Syariah: Suatu Analisis dari Perspektif Kepuasan Nasabah. Tulisan ini bertujuan untuk menguji tingkat kepuasan nasabah pada bank syariah di Aceh sebagai akibat dari pelaksanaan Etika Kerja Islam (EKI). Secara spesifik, tulisan ini bermaksud untuk menelaah perbedaan kepuasan dari nasabah Bank Umum Syariah (BUS), Unit Usaha Syariah (UUS), dan Bank Pembiayaan Rakyat Syariah (BPRS). Kajian ini menggunakan metode kuantitatif yang diimplementasikan melalui kuesioner … Show more

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Cited by 24 publications
(18 citation statements)
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References 14 publications
(7 reference statements)
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“…One of them is a research done by Hamidah et al, (2015) which states that large sized banks tend to be easier in providing capital and if not controlled properly, a moral hazard will arise because the bank functions as a business partner, by increasing profits. In addition there are also studies done by Iqbal (2012), Azinuddin (2017), and Ibrahim and Kamri (2017) which also have similar results. So then it can be said that this study can meet the first hypothesis (H1), there is a positive and significant influence of bank size on risk taking on Islamic banking in Indonesia.…”
Section: Share | Volume 8 | Number 2 | Jul -Dec 2019supporting
confidence: 58%
“…One of them is a research done by Hamidah et al, (2015) which states that large sized banks tend to be easier in providing capital and if not controlled properly, a moral hazard will arise because the bank functions as a business partner, by increasing profits. In addition there are also studies done by Iqbal (2012), Azinuddin (2017), and Ibrahim and Kamri (2017) which also have similar results. So then it can be said that this study can meet the first hypothesis (H1), there is a positive and significant influence of bank size on risk taking on Islamic banking in Indonesia.…”
Section: Share | Volume 8 | Number 2 | Jul -Dec 2019supporting
confidence: 58%
“…Transfer and collection products provide many conveniences to customers (Ibrahim, 2017). Money transfers and collections are very simple, because they are not limited by distance.…”
Section: Transfer and Collectionmentioning
confidence: 99%
“…Idleness or squandering of time in pursuit of unproductive work is the manifestation of lack of faith and belief. Moreover, Islam views commercial activity as not only divine but also a necessary pragmatic aspect of human life, a source of social gratification and psychological pleasure (Aldulaimi, 2016;Azharsyah & Azzah, 2017).…”
Section: Two Religious Narratives Of Workmentioning
confidence: 99%