The Essentials of Nursing Leadership

Using coaching and action learning to support staff leadership development

“…A coaching approach allows the individual to identify personal and professional goals in practice that can be explored in a safe and confidential environment. This can help clinical leaders and managers support staff to voice both personal and professional ambitions and self-identify a solution rather than suggesting the solution to them (Taylor and Webster-Henderson 2017). Key coaching skills include listening to encourage thinking, asking powerful questions, paraphrasing and summarising feedback (Van Nieuwerburgh 2020).…”

“…As the diagram suggests, 'CLEAR' requires movement between all of the stages and emphasises listening. Coaching models allow leaders to further develop communication and enable self-directed motivation and personal responsibility focusing on independence (Taylor & Webster-Henderson 2017). Reflecting on elements such as motivation, listening and open discussion can support people to feel valued and facilitate individual and team development.…”