2022
DOI: 10.2139/ssrn.4163323
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The End of Tourist Traps: A Natural Experiment on the Impact of Tripadvisor on Quality Upgrading

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Cited by 2 publications
(2 citation statements)
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References 82 publications
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“…In a focused and potentially widely applicable case study, Donati (2022) investigated the impact of Tripadvisor on the performance of restaurants situated in a heavily touristic area, namely the province of Rome. The author leveraged a natural experiment prompted by a policy change which suddenly eliminated mobile roaming charges in the EU.…”
Section: Supply-side Sources Of Exposure Variationmentioning
confidence: 99%
See 1 more Smart Citation
“…In a focused and potentially widely applicable case study, Donati (2022) investigated the impact of Tripadvisor on the performance of restaurants situated in a heavily touristic area, namely the province of Rome. The author leveraged a natural experiment prompted by a policy change which suddenly eliminated mobile roaming charges in the EU.…”
Section: Supply-side Sources Of Exposure Variationmentioning
confidence: 99%
“…This policy change caused an arguably exogenous variation in the costs for travelers to access online reviews. Donati (2022) combined data from Tripadvisor with administrative employer-employee records sourced from the Italian National Social Security Institute (INPS) and the Italian Business Registry. For approximately 5,500 matched restaurants in the province of Rome, the dataset includes time-invariant information such as name, address, price category, type of cuisine and other covariates.…”
Section: Supply-side Sources Of Exposure Variationmentioning
confidence: 99%