The emergence of sensemaking through socio-material practices

Jansson, Noora; Lunkka, Nina; Suhonen, Marjo; Meriläinen, Merja; Wiik, Heikki

doi:10.1108/jocm-10-2018-0280

Cited by 3 publications

(2 citation statements)

References 38 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Weiser's (2021) study of strategic change in a software company showed that sensemaking is a multi-modal process, combining discursive practices such as sensegiving with "substantive actions," such as making modifications to the organizational structure. Jansson, Lunkka, Suhonen, Meriläinen, and Wiik (2019) also emphasize the interplay of material and discursive practices in the formation of collective sense, using video recordings to identify how staff in a recently merged surgical unit developed their working practices, including the replaying of video recordings to facilitate sensemaking. Finally, Nissi and Pälli (2020) advanced our understanding of how shared sensemaking is facilitated by multimodal artefacts.…”

Section: Language and Social Practice: Patterns Of Language Use In So...mentioning

confidence: 99%

“…Jansson et al (2019) also emphasize the interplay of material and discursive practices in the formation of collective sense, using video recordings to identify how staff in a recently merged surgical unit developed their working practices, including the replaying of video recordings to facilitate sensemaking. Finally, Nissi and Pälli (2020) advanced our understanding of how shared sensemaking is facilitated by multimodal artefacts.…”

mentioning

confidence: 99%

See 1 more Smart Citation

The Role of Language in Organizational Sensemaking: An Integrative Theoretical Framework and an Agenda for Future Research

Whittle

Vaara

Maitlis

2023

Journal of Management

View full text Add to dashboard Cite

Despite the rapid growth of research on organizational sensemaking and an acknowledgment of the critical role of language in the sensemaking process, the literature on sensemaking and language is fragmented. In particular, there is no systematic review that explains the roles and functions of different linguistic elements in meaning construction. The purpose of this review paper is to develop an integrative theoretical framework that organizes existing research in a way that allows us to better understand how different linguistic processes shape the construction of meaning in sensemaking. First, we explain how a cognitive linguistic perspective elucidates how language provides the cognitive associations, schema, and frames used in sensemaking. Second, we discuss how a focus on the social practices of language use, as in rhetorical, narrative, or interactionist approaches, illuminates the patterns of meaning-making among organizational members in social interaction. Third, we explain how a focus on discourse helps us to understand how discursive structures enable or constrain sensemaking and thereby reproduce or transform systems of thought. This leads us to turn to the differences in these perspectives and suggest how they can be brought together in an integrative theoretical framework. Finally, we discuss the contributions of our framework and propose an agenda for future research focusing on the multifaceted role of language in sensemaking, intertextual and multimodal links in the language of sensemaking, the agentic and structural role of language in sensemaking, episodic and latent aspects of language use in sensemaking, and the role of power in discursive sensemaking.

show abstract

Section: Language and Social Practice: Patterns Of Language Use In So...mentioning

confidence: 99%

mentioning

confidence: 99%

The Role of Language in Organizational Sensemaking: An Integrative Theoretical Framework and an Agenda for Future Research

Whittle

Vaara

Maitlis

2023

Journal of Management

View full text Add to dashboard Cite

show abstract

Shared sensemaking during a strategic change process: a non-managerial perspective

de Metz,

Jansen van Rensburg,

Davis

2024

JSMA

View full text Add to dashboard Cite

PurposeThis study offers insight into how individuals in non-managerial positions make sense of a strategic change as it unfolds. We explore the dynamic aspects of how these individuals perceive and engage with the evolving process, and how shared strategic understanding is created. The study aimed to bridge the gap between structure and action by highlighting the agency of faculty staff members, during strategic change, in a business school context.Design/methodology/approachThe study utilized a longitudinal, real-time, inductive approach based on a single explanatory case study to describe how phenomena change over time in context, focusing on faculty staff members in non-managerial positions. Qualitative data was collected in three phases involving real-time reflective diaries and observations, interviews, and documentation. A combinatory process-practice ontology, was adopted, complemented by a “temporal lens” to capture the strategic change process as it unfolded.FindingsThe authors present a temporal process model of strategic change and identify four enabling factors through which shared sensemaking was achieved during the change process. Additionally, the study explores the role of tensions and dissonance in fostering reflection and progress within the context of organizational change.Originality/valueFindings contribute to the concept of shared sensemaking, and we illustrate how a change process is enabled through the interplay of dynamic (less visible) practices and static (prescriptive) elements of a change process. We contribute towards theory development through a more comprehensive understanding of contextual dynamics and how change processes unfold and interweave, by considering process, structure, and context.

show abstract

Análise processual do gerenciamento para a mudança: estudo em uma instituição de ensino

Cançado,

Lima,

Mendonça

2024

Rev. Eletr. de Ciênc. Adm.

View full text Add to dashboard Cite

O objetivo deste artigo foi analisar como os agentes – gestores e funcionários – vivenciaram a mudança em uma instituição de ensino, a partir da pandemia da Covid-19. Para esta análise, foi elaborado um quadro de referência que considera a junção entre o Framework 5M de Badham (manter-se atento, mobilizar, mapear, usar máscaras e mirar) e a abordagem processual da mudança estratégica de Pettigrew (o porquê mudar - contexto, o quê mudar - conteúdo e o como mudar - processo). Foi realizado estudo de caso qualitativo, de caráter descritivo e explicativo, em uma instituição de ensino aqui denominada Beta. Os dados foram coletados por meio de 12 entrevistas narrativas com gestores e funcionários da Beta; e foram analisados por meio da técnica de análise de conteúdo categorial, utilizando o software NVivo. Os resultados indicaram que a mudança ocorreu em três fases – o fechamento e ensino online; o modelo híbrido de ensino; e o retorno ao ‘novo normal’. Para fazer frente aos desafios, à complexidade e ao caos, a união e coesão do grupo para vencer um ‘inimigo comum’ – a pandemia – foi preponderante. O compartilhamento de soluções, bem como das dores e dos sofrimentos, foi construído de forma criativa e flexível, sintonizando as dificuldades enfrentadas com estratégias de apoio, aconselhamento e liderança. Este estudo permitiu a elaboração de um referencial teórico a partir da junção das duas abordagens propostas, denominado Análise Processual do Gerenciamento para a Mudança.

show abstract

The emergence of sensemaking through socio-material practices

Cited by 3 publications

References 38 publications

The Role of Language in Organizational Sensemaking: An Integrative Theoretical Framework and an Agenda for Future Research

The Role of Language in Organizational Sensemaking: An Integrative Theoretical Framework and an Agenda for Future Research

Shared sensemaking during a strategic change process: a non-managerial perspective

Análise processual do gerenciamento para a mudança: estudo em uma instituição de ensino

Contact Info

Product

Resources

About