2020
DOI: 10.1007/s40123-020-00315-0
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The Electronic Health Record in Ophthalmology: Usability Evaluation Tools for Health Care Professionals

Abstract: Introduction: The adoption of the electronic health record (EHR) has grown rapidly in ophthalmology. However, despite its potential advantages, its implementation has often led to dissatisfaction amongst health care professionals (HCP). This can be addressed using a user centred design (UCD) which is based on the philosophy that 'the final product should suit the users, rather than making the users suit the product'. There is often no agreed best practice on the role of HCPs in the UCD process. In this paper, … Show more

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Cited by 3 publications
(3 citation statements)
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“…Several research works have also identified dissatisfaction among physicians and nurses as a key factor affecting EHR adoption [ 8 , 9 ], which can be caused by financial issues; complexity of systems, including multiplicity of screens, options and navigational aids; and a lack of customizability. Jabali and Abdulla proposed that EHR systems should be regularly evaluated in terms of usability, perceptions and end-user satisfaction [ 7 , 10 ]. As clinicians (physicians and nurses) comprise the main users of EHR systems, their attitudes towards these systems play a role in influencing other medical professionals to accept their implementation and the advantages they bring.…”
Section: Introductionmentioning
confidence: 99%
“…Several research works have also identified dissatisfaction among physicians and nurses as a key factor affecting EHR adoption [ 8 , 9 ], which can be caused by financial issues; complexity of systems, including multiplicity of screens, options and navigational aids; and a lack of customizability. Jabali and Abdulla proposed that EHR systems should be regularly evaluated in terms of usability, perceptions and end-user satisfaction [ 7 , 10 ]. As clinicians (physicians and nurses) comprise the main users of EHR systems, their attitudes towards these systems play a role in influencing other medical professionals to accept their implementation and the advantages they bring.…”
Section: Introductionmentioning
confidence: 99%
“…Moreover, these studies usually look deeply on issues like satisfaction, easiness, efficiency, productivity, and other similar issues. Some of these studies are of national wide scale [26], but others are of narrow and specialized character [16,27]. The present study addresses several novel issues which were not addressed in previous studies: (1) this study compared the perception toward the use of EHR in KSA among different users including physicians, respiratory care therapists (RT) and physical therapists (PT); (2) contrary to previous studies, the present study used the demographic factors of participants in analyzing the behaviour of specific group of EHR users with different statistical tools.…”
Section: Introductionmentioning
confidence: 99%
“…The researchers used the think-aloud data from novice retinal graders to inform their recommendations for targeted training to enhance their clinical decision-making skills. The examples from other areas in health care in which the think-aloud method is used include the following: ( a ) usability evaluation of electronic health records, 9 ( b ) studying clinical diagnostic processes, 10 ( c ) the development and validation of survey instruments and questionnaires, 11 ( d ) user interaction with electronic applications designed to improve health care delivery, 12 ( e ) the impact of behavior modification interventions, 13 and many others. In summary, the think-aloud method is an appropriate technique to be taken into account when researchers or instructors are considering the collection of participant thinking processes as data.…”
mentioning
confidence: 99%