The Efficiency of Instant Messaging Application in Coordination of Emergency Calls for Combat Injuries: A Pilot Study

Eksert, Sami; Aşık, Mehmet Burak; Akay, Sinan; Keklikçi, Kenan; Aydın, Fevzi Nuri; Çoban, Mehmet; Kantemir, Ali; Gungor, Onur; Garip, Beyazıt; Turgut, Mustafa; Olcay, Kenan

doi:10.5505/tjtes.2016.37897

Cited by 8 publications

(7 citation statements)

References 4 publications

(6 reference statements)

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“…Use of instant messaging apps was mostly perceived and evaluated as useful/essential or useful but not mandatory and the perception of negative impacts on medical practice was remarkably low. Most of the participants had not seen any literature-based evidence regarding the use of these apps.The fact that most of the participants declared that they were using WhatsApp and Facebook Messenger corroborates descriptions in the literature of what the most popular mobile messenger apps within the field of medicine are, worldwide [12][13][14][15]. Since the 1990s, these technologies have changed daily human activities, not only individually or economically, but also socially.…”

supporting

confidence: 72%

Use of smartphone-based instant messaging services in medical practice: a cross-sectional study

et al. 2020

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Use of telemedicine has become more frequent and more convenient for addressing medical issues. 1 It is perfectly suited for use in the modern world because of its cost-efficiency, its availability in remote and rural areas, the improved access to care that it provides and its shorter response time. It can also improve the consistency and quality of healthcare. 2 In 2018, data from the International Telecommunications Union showed that there were more than 3.9 billion active mobile phone (cellphone) subscriptions worldwide. 3 More than 165,000 health-related applications (apps) have been designed and 62% of smartphone holders use their phone to obtain health advice. 4,5 Social media and smartphone-based instant messaging services (IMS) have exploded in popularity over recent years. Instant messaging services, such as WhatsApp and iMessage, have become a very common way to communicate, for personal and professional purposes. 6 The use of these services has become progressively more popular within the field of medicine, and they serve to connect doctors to patients, to other doctors and to other healthcare professionals. 7 This paradigm shift in medicine, created through popular communication applications, is of relevance both to developed and developing countries because of the economic, political and social issues that arise through use of these means of communication. Within the context of telemedicine programs, it is important to consider the legal perspective relating to contact between healthcare professionals and their patients or between these professionals and their colleagues. There is a need to avoid problems relating to privacy issues and medical malpractice, as well as to avoid fraud and abuse.

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supporting

confidence: 72%

Use of smartphone-based instant messaging services in medical practice: a cross-sectional study

et al. 2020

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“…For example, the introduction of tools to facilitate smoother communication, such as smartphone applications, might be an option to solve this problem. [ 31 ] Introduction of EMS vehicles with a doctor (eg, a doctor's car and doctor's helicopter) could also improve EMS systems instead of carrying patients to distant medical facilities.…”

Section: Discussionmentioning

confidence: 99%

Evaluation of the emergency medical system in an area following lifting of the mandatory evacuation order after the Fukushima Daiichi Nuclear Power Plant accident

Yamamoto¹,

Sawano

Nishikawa

et al. 2021

Medicine

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Following the lifting of the evacuation order due to the Fukushima Daiichi Nuclear Power Plant accident, the medical demand and emergency medical system (EMS) in the area where the evacuation orders were lifted have not been well-investigated. This study aimed to evaluate the emergency transportation in such areas and compare the differences with areas that had minimal impact. Using the local EMS transport records, the characteristics of patients who were transferred by an EMS vehicle in Minamisoma City were collected between July 12, 2016 and July 31, 2018, and were compared between former evacuation zones and outside the evacuation zones in the city. The number of emergency transports in the study period in Minamisoma City were 325 cases in the area where the evacuation orders were lifted and 4307 cases in the other areas. The total EMS time was significantly longer in the area where the evacuation order was lifted (48 ± 16 minutes) than in the other areas (40 ± 15 minutes) ( P < .001). In the analysis of each component of EMS times, the transport time, which is the time from departure from the patient's location to arrival at a hospital, was significantly longer in the former evacuation zone than in the other areas (16 ± 9 vs 9 ± 9 minutes, P < .001), suggesting that transport time contributed to the longer EMS response times. In areas where the evacuation orders were lifted, the EMS transport time was significantly longer than that in the area outside the former evacuation zone; correspondingly, the total EMS time significantly increased in the former evacuation zone. A plausible reason for this may be the closure of local medical facilities following the evacuation order after the nuclear accident.

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“…Other studies have tested Apps like Siilo and WhatsApp for effectiveness in instant communication and consulting during patient management demonstrating faster and efficient mode of contact for the caregivers [ 38 , 39 ]. Furthermore, clinical monitoring Apps, intensive care units Apps, decision-making Apps in radiology units have together revolutionized digital healthcare facilitating quicker communication and improved patient management [ 40 – 42 ]. The functionalities of the proposed naive STEMI App follow an integration of the aforementioned components.…”

Section: Discussionmentioning

confidence: 99%

“…Research studies have demonstrated the effectiveness of using mobile applications and instant messaging for faster and accurate inter-team communication facilitating emergency alert [ 22 , 23 ].…”

Section: Introductionmentioning

confidence: 99%

Understanding the stakeholders’ preferences on a mobile application to reduce door to balloon time in the management of ST-elevated myocardial infarction patients – a qualitative study

Alkamel

Jamal

Alnobani

et al. 2020

BMC Med Inform Decis Mak

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Background: ST-elevated myocardial infarction (STEMI) is a critical and time-sensitive emergency. The survival depends on prompt initiation of treatment requiring high precision and multi-level coordination between healthcare staff. The use of a mobile application may facilitate prompt management and shorten the door-toballoon time by capturing information at the point of care and provide immediate feedback to all healthcare staff involved in STEMI management. The objective of the present study has two primary components: (i) to explore the suggestions and opinions of stakeholders in the development of a novel mobile app for code activation in management of STEMI patients (ii) to find out the healthcare workers' expectations including facilitating steps and challenges in the activation process of the proposed mobile app. Methods: Unstructured interviews were conducted with key informants (n = 2) to identify all stakeholders, who also helped in developing the interview protocol and prototype designs. In-depth, semi-structured, open-ended, face to face interviews were conducted on 22 stakeholders involved in managing STEMI patients. All interviews were recorded and transcribed verbatim. Data were analyzed using ATLAS.ti 8 software, allowing themes and subthemes to emerge.

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The Efficiency of Instant Messaging Application in Coordination of Emergency Calls for Combat Injuries: A Pilot Study

Cited by 8 publications

References 4 publications

Use of smartphone-based instant messaging services in medical practice: a cross-sectional study

Use of smartphone-based instant messaging services in medical practice: a cross-sectional study

Evaluation of the emergency medical system in an area following lifting of the mandatory evacuation order after the Fukushima Daiichi Nuclear Power Plant accident

Understanding the stakeholders’ preferences on a mobile application to reduce door to balloon time in the management of ST-elevated myocardial infarction patients – a qualitative study

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