The Effects of Types of Service Providers on Experience Economy, Brand Attitude, and Brand Loyalty in the Restaurant Industry

Hwang, Jinsoo; Abbas, Jawad; Joo, Kyuhyeon; Choo, Seung-Woo; Hyun, Sunghyup Sean

doi:10.3390/ijerph19063430

Cited by 41 publications

(32 citation statements)

References 46 publications

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“…Eventually, CSR helps to improve the relationship between employees and their employers. Previous studies [36,37] have indicated that CSR has excellent potential to increase customer satisfaction and loyalty. As a result, most businesses include it as an essential component of their business strategy [5].…”

Section: Corporate Reputation and Corporate Social Responsibilitymentioning

confidence: 99%

“…Companies must be actively involved in CSR activities to build and recover trust [46]. Vigorous CSR activities influence employees' perceptions and attitudes toward the company [37]. Enhancing workplace trust between employees and managers can lead to better outcomes for both parties [20].…”

Section: Organizational Trust and Corporate Social Responsibilitymentioning

confidence: 99%

“…The relationship between corporate reputation and organizational trust has also been examined from employees' perspectives (the internal stakeholders). Kumari et al [8] termed trust as an antecedent of corporate reputation, while Lee [37] found that reputation precedes and leads to increased trust within an organization. This study assumes that trust is a reason for reputation rather than a result.…”

Section: Moderating Role Of Organizational Justicementioning

confidence: 99%

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Relationship between Corporate Social Responsibility, Organizational Trust, and Corporate Reputation for Sustainable Performance

et al. 2022

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In the current study, the authors looked at how companies’ corporate social responsibility (CSR) initiatives affect their reputation in the community using the stakeholder theory. More specifically, it is claimed that CSR initiatives with a particular focus on employees help firms create employee trust, which is an essential component of organizational long-term sustainable performance. Administrative fairness as a boundary condition bolsters the relationship between corporate reputation and trust. A non-probability convenience sampling technique was used to poll Chinese restaurant managers and non-managers on a 5-point Likert scale. Structural equation modeling was used to conduct structural analyses. CSR is a significant predictor of business reputation in the Chinese restaurant industry. It has also been discovered that trust in the organization is a partial mediator between the two. Furthermore, the data show that organizational justice moderates trust in the organization and the company’s reputation. This research examines the relationship between internal stakeholders’ perceptions of CSR activities and the company’s reputation, i.e., employees, for the first time. The findings provide vital information for restaurant management to boost their reputation in the market by engaging in E-CSR activities to strengthen their internal stakeholders.

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Section: Corporate Reputation and Corporate Social Responsibilitymentioning

confidence: 99%

Section: Organizational Trust and Corporate Social Responsibilitymentioning

confidence: 99%

Section: Moderating Role Of Organizational Justicementioning

confidence: 99%

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Relationship between Corporate Social Responsibility, Organizational Trust, and Corporate Reputation for Sustainable Performance

et al. 2022

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“…Social circle is also considered while studying depression in teenagers ( 69 – 71 ). The traditional Pakistani culture emphasizes collectivism and peace and focuses on blood relations and sensitive sentiments.…”

Section: Theory and Literaturementioning

confidence: 99%

Family and Academic Stress and Their Impact on Students' Depression Level and Academic Performance

et al. 2022

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Current research examines the impact of academic and familial stress on students' depression levels and the subsequent impact on their academic performance based on Lazarus' cognitive appraisal theory of stress. The non-probability convenience sampling technique has been used to collect data from undergraduate and postgraduate students using a modified questionnaire with a five-point Likert scale. This study used the SEM method to examine the link between stress, depression, and academic performance. It was confirmed that academic and family stress leads to depression among students, negatively affecting their academic performance and learning outcomes. This research provides valuable information to parents, educators, and other stakeholders concerned about their childrens' education and performance.

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“…In the modern, highly competitive business environment, organizational performance is influenced by several internal and external factors [ 1 ], such as infrastructure and facilities, financial stability, and human capital [ 2 ]. A number of researchers, for example, Pinto and He [ 3 ] and Habib et al [ 4 ], have termed human capital as the most important element in the success or failure of any business.…”

Section: Introductionmentioning

confidence: 99%

Impact of Sleep Deprivation on Job Performance of Working Mothers: Mediating Effect of Workplace Deviance

Deng

Cherian

Kumari

et al. 2022

IJERPH

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The current study takes its philosophical roots from organizational behavior and psychology domains to investigate the impact of sleep deprivation on the job performance of mothers working in primary, secondary, and higher education institutions (HEIs) of Pakistan. It also examines the mediating role of workplace deviance in the relationship between sleep deprivation and the job performance of working mothers. The authors followed the non-probability convenience sampling technique to study the relationship between sleep deprivation, workplace deviance, and job performance. The structural analyses indicated that sleep deprivation has a significant negative impact on the job performance of working mothers and sleep-deprived individuals often tend to perform poorly at the workplace. Such workers are also more likely to engage in workplace deviant behaviors. Moreover, workplace deviance is also found to act as a mediating variable in the relationship between sleep deprivation and job performance. The present research bridges the literature gap on the rarely investigated factors, namely sleep deprivation and workplace deviance, and provide a detailed understanding of how these factors can influence the performance of working mothers, specifically in Pakistan.

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The Effects of Types of Service Providers on Experience Economy, Brand Attitude, and Brand Loyalty in the Restaurant Industry

Cited by 41 publications

References 46 publications

Relationship between Corporate Social Responsibility, Organizational Trust, and Corporate Reputation for Sustainable Performance

Relationship between Corporate Social Responsibility, Organizational Trust, and Corporate Reputation for Sustainable Performance

Family and Academic Stress and Their Impact on Students' Depression Level and Academic Performance

Impact of Sleep Deprivation on Job Performance of Working Mothers: Mediating Effect of Workplace Deviance

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