2013
DOI: 10.5539/ijbm.v8n14p66
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The Effects of Social Media Marketing on Online Consumer Behavior

Abstract: Social media allows customers and prospects to communicate directly to your brand representative or about your brand with their friends. However, the obvious question is: who are the people interacting online and how engaged are they in online activities? This paper aims to answer this question based on a study regarding the online activities of 236 social media users, by identifying different types of users, a segmentation of these users and a linear model to examine how different predictors related to social… Show more

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Cited by 170 publications
(101 citation statements)
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References 18 publications
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“…For Interaction we are testing a scale developed for this purpose taking as base the following authors: (Chung & Austria, 2010) (Mersey, Malthouse, & Calder, 2010) (Vinerean, Cetina, Dumitrescu, & Tichindelean, 2013). …”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…For Interaction we are testing a scale developed for this purpose taking as base the following authors: (Chung & Austria, 2010) (Mersey, Malthouse, & Calder, 2010) (Vinerean, Cetina, Dumitrescu, & Tichindelean, 2013). …”
Section: Methodsmentioning
confidence: 99%
“…Peer communication through social media (SM), a new form of consumer socialization, has profound impacts on consumer decision making and thus marketing strategies (Vinerean, Cetina, Dumitrescu, & Tichindelean, 2013).…”
Section: Social Media Interactionmentioning
confidence: 99%
“…Dividing customers into groups to better understand their needs and buying patterns is known as "market segmentation" or "segmenting" (Soloman, 2013;Vinerean et al, 2013). Market segmentation and tailoring business offerings to the needs and wants of the customer has traditionally been of little interest to martial arts school owners (Ko, 2003;Ko & Yang, 2012;Nelson, 2013).…”
Section: Martial Arts Marketingmentioning
confidence: 99%
“…Understanding buyer motivation is essential to creating effective marketing messages and appropriate product offerings (Kim, Zhang, Jackson et al, 2013;Ko & Kim, 2010;Vinerean, Cetina, Dumitrescu, & Tichindelean, 2013), which are necessary to attract and retain customers Ko, 2003;Kim, Zhang, Jackson et al, 2013). Fitness organizations must regularly assess business environments and examine market demand to build and maintain business success (Baruk & Iwanicka, 2016;Barbopoulos & Johansson, 2016;Mullin et al, 2013).…”
Section: Statement Of the Problemmentioning
confidence: 99%
“…Cross-validation, it is also referred to as rotation estimation, is a model validating technique to assess how the results of a statistical analysis will simplify to an independent data set [17]. The main goal of cross validation is to define a dataset to "test" the data model in the training period i.e.…”
Section: Preliminariesmentioning
confidence: 99%