The effects of safety delivery and safety awareness on passenger behaviour in the ferry context

Abstract

This research empirically examines passengers' perception of safety delivery and awareness on their preventative behaviours in the ferry context. Using survey data collected from 422 ferry passengers in Hong Kong, confirmatory factor analysis and structural equation modeling were conducted. An exploratory factor analysis identified two main dimensions of safety delivery, namely: safety facilities and safety demonstration. Safety awareness was further clustered into three dimensions, which included safety information, vessel condition and rescue equipment. Resuts indicated that safety delivery and safety awareness positively influence passengers' preventative behaviour, as well as safety delivery positively influences passengers' safety awareness. This study highlighted the importance of passengers' perception of safety awareness and safety delivery in ferry safety. Implications of the study findings for improving safety in ferry operations and suggestions for the development of safety delivery are discussed.

COVID-19 Crisis: Exploring Community of Inquiry in Online Learning for Sub-Degree Students

“…The statistical analysis packages SPSS and AMOS were used to perform CFA in order to evaluate the hypothetical model at the beginning of this study (Lau et al, 2021). We adopted several commonly used models to determine the fitness acceptance levels of the CoI theoretical framework, including chi-square to degrees of freedom (χ 2 /df), comparative fit index (CFI), and standardized root mean square residual (SRMR).…”

Passengers’ safety awareness and perception of wayfinding tools in a Ro-Ro passenger ship during an emergency evacuation

“…The concept of safety awareness draws from situational awareness, which refers to the perception of safety elements and potential hazards in a certain environment within a certain time and space, as well as a prediction of its future status (Korkmaz and Park, 2019;Lau et al, 2020;Uzuntarla et al, 2020). Lu et al (2018) used the data obtained from a survey of 316 ferry passengers in Hong Kong to conduct structural equation modelling, and studied the impact of safety marketing incentives on passengers' safety awareness and behaviour, and found that passengers' familiarity with the ship's environment affects their safety awareness, which in turn can positively affect passengers' behaviour.…”

“…Lu et al (2018) used the data obtained from a survey of 316 ferry passengers in Hong Kong to conduct structural equation modelling, and studied the impact of safety marketing incentives on passengers' safety awareness and behaviour, and found that passengers' familiarity with the ship's environment affects their safety awareness, which in turn can positively affect passengers' behaviour. It was suggested that ferry operators should increase their attention to safety videos, guides and notices to increase their safety awareness of passengers (Lau et al, 2020;Lu et al, 2018). A survey study at the Melbourne Train Station by Shiwakoti et al (2016) found that many passengers did not have a clear understanding of wayfinding tools and evacuation processes.…”

A 40-Year Bibliometric Analysis of Maritime English Research: Insights and Implications

“…Maritime safety is closely related to ME proficiency [3]. Indeed, the International standard of ME is a means to improve safety in shipping [7] and minimize human error in ship operations [8]. The competence of ME as one of the human factors is of vital importance for maritime safety [9].…”