The effects of remote work on collaboration among information workers

Yang, Longqi; Holtz, David; Jaffe, Sonia; Suri, Siddharth; Sinha, Shilpi; Weston, Jeffrey; Joyce, Connor; Shah, Neha; Sherman, Kathleen; Hecht, Brent; Teevan, Jaime

doi:10.1038/s41562-021-01196-4

Cited by 386 publications

(328 citation statements)

References 58 publications

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“…Instead, they focus on specific tasks, projects, and the immediate team context. As studies indicate, full-time and sustained remote work can also weaken social ties [7]. This can, over time, lead to loneliness, isolation and disengagement.…”

Section: Sense Of Coherence In Remote and Hybrid Work Modelsmentioning

confidence: 99%

“…A study by Microsoft shows that remote work represents obstacles to collaboration and innovation, as workers' networks become more static and siloed, with fewer bridges between disparate parts of an organisation [7]. While asynchronous communication increases, synchronous communication decreases, which makes it harder for workers to exchange more complex information, converge on the meaning of information, and build relationships.…”

Section: Introductionmentioning

confidence: 99%

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Post-Pandemic Office Work: Perceived Challenges and Opportunities for a Sustainable Work Environment

2021

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The widespread adoption of remote and hybrid work due to COVID-19 calls for studies that explore the ramifications of these scenarios for office workers from an occupational health and wellbeing perspective. This paper aims to identify the needs and challenges in remote and hybrid work and the potential for a sustainable future work environment. Data collection involved two qualitative studies with a total of 53 participants, who represented employees, staff managers, and service/facility providers at three Swedish public service organisations (primarily healthcare and infrastructure administration). The results describe opportunities and challenges with the adoption of remote and hybrid work from individual, group, and leadership perspectives. The main benefits of remote work were increased flexibility, autonomy, work-life balance and individual performance, while major challenges were social aspects such as lost comradery and isolation. Hybrid work was perceived to provide the best of both worlds of remote and office work, given that employees and managers develop new skills and competencies to adjust to new ways of working. To achieve the expected individual and organisational benefits of hybrid work, employers are expected to provide support and flexibility and re-design the physical and digital workplaces to fit the new and diverse needs of employees.

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Section: Sense Of Coherence In Remote and Hybrid Work Modelsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Post-Pandemic Office Work: Perceived Challenges and Opportunities for a Sustainable Work Environment

2021

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“…Other characteristics explored were well-being (RALPH et al, 2020;RUSSO et al, 2021;CALDEIRA et al, 2021) and issues related to interruptions when sharing the home space with other family members, especially with small children (CALDEIRA et al, 2021;MACHADO et al, 2021). Another aspect studied is the importance of balance between personal and professional life (WHILLANS et al, 2021;MILLER et al, 2021;CALDEIRA et al, 2021;YANG et al, 2021). Only 2 of these papers also adopted the distributed collaboration framework of OLSON (2000, 2008) for assessing the period of remote work during the COVID-19 pandemic.…”

Section: Discussionmentioning

confidence: 99%

Working in the COVID-19 pandemic: an observational study

Lisbôa

Rocha

Machado

et al. 2021

JIS

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The restrictions of social isolation adopted to contain the spread of the COVID-19 pandemic have led many companies to adopt remote work in a mandatory and unplanned way. This sudden transition has caused profound changes in personal and professional relationships. In this article, we present the results of a qualitative observational study on the adaptations made in the activities of the software development process of two companies. These adaptations were intended to support the transition to teleworking during the pandemic. They were analyzed based on the theoretical framework of Olson and Olson for distributed collaboration. Software developers’ motivations and observed challenges are also presented. Based on these results, the article presents recommendations to facilitate the adaptation to remote work in software development teams.

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“…In addition, studies will provide more definitive conclusions by leveraging state-of-the-art short-term longitudinal designs (e.g., experience sampling, B. or panel data (e.g., van Zoonen & Banghart, 2018), ideally combined with social media logging data (e.g., Johannes et al, 2021;Yang et al, 2021). Field experiments that vary, e.g., the amount of remote work or personal social media use during work hours represent another important avenue (e.g., Muniswamy et al, 2021).…”

Section: Limitations and Recommendationsmentioning

confidence: 99%

Social media and well-being at work, at home, and in-between: A review

Klingelhoefer¹,

Meier²

2022

Preprint

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With increasing relevance of collaborative technologies in the workplace and flexible work arrangements, concerns and hopes about associations between social media use and well-being arise. Social media can introduce content and demands from the work context into the home and vice-versa. This narrative review of k = 39 publications addresses work-inconsistent and home-inconsistent social media use, particularly during remote work. The reviewed studies show that social media use can be associated with negative outcomes such as stress. At the same time, many studies found associations with beneficial outcomes such as higher job satisfaction. These conclusions are limited by the predominantly cross-sectional survey designs and inconsistent conceptualization and measurement of social media use. We suggest improvements and call for more longitudinal and experimental studies to advance the understanding of social media use and well-being at the work-home interface.

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The effects of remote work on collaboration among information workers

Cited by 386 publications

References 58 publications

Post-Pandemic Office Work: Perceived Challenges and Opportunities for a Sustainable Work Environment

Post-Pandemic Office Work: Perceived Challenges and Opportunities for a Sustainable Work Environment

Working in the COVID-19 pandemic: an observational study

Social media and well-being at work, at home, and in-between: A review

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