“…HRM in health care is more complex than many other industries because of labor intensiveness, well‐established separate professions and occupations with their own locus of practice and control, and the sheer scale of operations (Dussault & Dubois, ; Khatri et al, ). The underlying logic of the resource‐based theory and dynamic capabilities would suggest that HRM may be even a more potent source of competitive advantage in health care than other industries (Buchan, ; Everhart, Neff, Al‐Amin, Nogle, & Weech‐Maldonado, ; Townsend et al, ). Indeed, sometimes, health care organizations are not able to manage their HR well because it can become fairly complex for them (McBride & Mustchin, ).…”