“…Demands for better quality, lower cost, technological product updating (Zacharia & Mentzer, 2007), growing consumer demand for quick responses, smaller production batches of customized products, shorter product lifecycles, customers' new requirements (Lam & Chin, 2005), multiple regulatory changes and the constant pressure for innovation obligates companies to continuously develop and offer products and services that must be perceived by customers as value-adding opportunities. By creating customer-producer links, companies can prevent competitors from getting part their market share (Alvan & Aydin, 2009, Rocha, Delamaro, & Affonso, 2012. It makes the product development process (PDP) a critical success factor for companies .…”