2022
DOI: 10.1108/imds-05-2021-0310
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The effects of job demands of enterprise social media on employees' outcomes: a curvilinear mediated model

Abstract: PurposeExtant research has paid considerable attention to the effects of enterprise social media (ESM) on employees' work attitudes and outcomes, yet the authors know little about the influence of job demands arising from the implementation of ESM. Drawing on resource allocation theory, the purpose of this study is to unravel how ESM-related job demands influence employee outcomes.Design/methodology/approachThis study conducts a two-wave time-lagged survey of 223 employees from 53 teams in 14 financial service… Show more

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Cited by 5 publications
(1 citation statement)
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References 126 publications
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“…Researchers focusing on modern knowledge sharing strategies tend to take into account the benefits of the Internet of Things and digitalization and claim that corporate amnesia could be avoided by using online communities of practice (Al-Zoubi et al, 2022;Jia et al, 2022), enterprise social networks (Chatterjee et al, 2021;Leon et al, 2017;Liu et al, 2023) and serious games (Spanellis et al, 2020;Sprinkle and Urick, 2018). Online communities of practice bring together the employees who have a common interest, solve specific problems and create new knowledge by practicing together (Jia et al, 2022); formal and informal networks of peers are established, knowledge is shared and relationships are strengthened (Al-Zoubi et al, 2022;Polat and Kazak, 2015).…”
Section: Organizational Strategies To Avoid Corporate Amnesiamentioning
confidence: 99%
“…Researchers focusing on modern knowledge sharing strategies tend to take into account the benefits of the Internet of Things and digitalization and claim that corporate amnesia could be avoided by using online communities of practice (Al-Zoubi et al, 2022;Jia et al, 2022), enterprise social networks (Chatterjee et al, 2021;Leon et al, 2017;Liu et al, 2023) and serious games (Spanellis et al, 2020;Sprinkle and Urick, 2018). Online communities of practice bring together the employees who have a common interest, solve specific problems and create new knowledge by practicing together (Jia et al, 2022); formal and informal networks of peers are established, knowledge is shared and relationships are strengthened (Al-Zoubi et al, 2022;Polat and Kazak, 2015).…”
Section: Organizational Strategies To Avoid Corporate Amnesiamentioning
confidence: 99%