The effects of job and personal resources on hotel employees’ work engagement

Mediating role of meaningful work between resources and work engagement in Bangladesh’s private banks

“…Previous studies have confirmed the positive influence between personal resources and work engagement. Karatepe and Olugbade (2009) found that self-efficacy was one of the personal resources that enhanced the level of employee's work engagement. According to them, employees who are competitive and believe in themselves can be fully engrossed in their work.…”

The Antecedents Affecting Employee Engagement and Organizational Performance

“…Several studies have claimed that employee engagement expects employee outcomes, financial performance and organizational success (Basbous, 2011;Ellinger et al;Medlik & Ingram, 2000). Employees who are engaged are more likely to stay with their current organization and stay committed to their organization (Bakker et al, 2012;Wildermuth & Pauken., 2008;De Clercq et al, 2010;Karatepe & Olugbade, 2009). Apparently, employees who are not engaged will affect hotel performance through higher absenteeism, higher turnover, lower productivity, and recruitment and training cost.…”

Job Resources, Work Engagement, and Hotel Employee Outcomes: A Time-Lagged Analysis

“…Despite this realization, empirical research regarding the impact of WE on hotel employees'behavioral outcomes in the workplace is scanty (Karatepe, 2011;Slåtten and Mehmetoglu, 2011). This is also valid for the antecedents of WE in frontline service jobs in the hotel industry (Karatepe and Olugbade, 2009). This is surprising, because management of the hotels has to retain a pool of engaged frontline employees who are satis…ed with their career in terms of goals for income, advancement, and development of new skills, display high quality JP, e¤ectively recover from service failures, and produce new ideas and display novel behaviors.…”

“…Second, there are a number of empirical studies about WE based on data derived from the developed Western countries such as the country-regionNetherlands (e.g., Bakker and Bal, 2010;Schaufeli and Bakker, 2004), country-regionFinland (e.g., Hakanen et al, 2006), country-regionCanada (e.g., Saks, 2006), and placecountry-regionSpain (e.g., Salanova et al, 2005). However, there is a dearth of empirical research regarding WE using data collected from the developing non-Western countries (Chung and Angeline, 2010;Karatepe et al, 2010), especially in the African continent (Karatepe and Olugbade, 2009;Karatepe, 2011). Research indeed reveals that there is an underrepresentation of the African research data in the services marketing literature (Svensson et al, 2008).…”