The Effects of Interdependence and Cooperative Behaviors on Buyer’s Satisfaction in the Semiconductor Component Supply Chain

Pai, Fan-Yun; Yeh, Tsu–Ming

doi:10.3390/su8010002

Cited by 4 publications

(4 citation statements)

References 46 publications

(80 reference statements)

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“…Nevertheless, the relationship between decision-making in quality improvement and power structure remains an important aspect worth observing. Past studies found that supplier and buyer are more contingent toward each other if the buyer's production quality is dependent on the components from supplier (Pai and Yeh 2016). In another example from the retail industry, it is found that private labels' prices and sales are not affected with major brands' competitive pricing strategies, because of private labels' known quality that generates customer loyalty.…”

Section: Decisions Of Quality and Standardizationmentioning

confidence: 97%

The interplay between power structure and decision-making in supply chains: A systematic review

Nurhayati,

Rezaei,

Tavasszy

2021

Journal of Supply Chain Management Science

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This study provides a systematic review of the literature and a conceptual framework of the interplay between power structure and supply chain decision-making. This systematic review studies 281 research papers published in peer-reviewed journals between the year 1994-2020 and uses content analysis and network visualization of major themes and keywords. Thematic analysis was conducted to examine growing discussion in the literature and to identify research gaps. The findings of this review highlight the component of power structure across business-to-business (B2B) relationships, including its impact on companies’ decision-making. Past literature indicates that power, originating from various sources, could be deliberately exploited and exercised by a company to influence the process and outcome of supply chain decisions. The findings demonstrate the mechanics of power and the prevalent domains of decision that are discussed in the organizational power literature: pricing, quality management, sustainability, alliance building, sourcing, investment, inventory, product development and power shifting efforts. The main contribution of this paper is that it provides a critical synthesis of the role of power structure in supply chain decision-making, identifying 7 novel themes and related future research avenues. For managers and decision-makers, this study helps to raise situational awareness to comprehend power structures among supply chain collaborators. This awareness may help managers to identify threats to and opportunities for future supply chain decisions.

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Section: Decisions Of Quality and Standardizationmentioning

confidence: 97%

The interplay between power structure and decision-making in supply chains: A systematic review

Nurhayati,

Rezaei,

Tavasszy

2021

Journal of Supply Chain Management Science

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“…Any potential cooperation success depends on how well it was communicated. Higher-performing partners communicate information more often and with more relevance due to deeper relationships (Pai & Yeh, 2015). More effective partnerships were anticipated to have a better quality of communication, more information exchange between both parties and greater partner involvement in planning and goal formulation.…”

Section: C) Communication (Com)mentioning

confidence: 99%

A Study on Contributing Factors of IT Outsourcing Satisfaction Financial Service Industry in Hong Kong

Mo,

Chiang

2024

EJBMR

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This paper aims to identify the critical success factors in Hong Kong Financial Service Industry IT outsourcing satisfaction and propose possible satisfaction rate boosts. A hybrid methodology (qualitative and quantitative) was adopted to analyze the variables and their relationship thoroughly. The six members focus group was formed to discuss IT outsourcing, and the survey was conducted to collect 447 valid responses for data analysis. The six critical success factors were Perceived Information Security Risk, Quality of Service Provider, Contract Management, Internal Contract Experience, Communication and Regulatory Policy, identified to support satisfaction of Hong Kong FSI IT outsourcing after conducting the analysis. Three recommendations are proposed to improve IT outsourcing satisfaction based on the findings of critical success factors: (1) A Build-up of Vendor Evaluation Framework, (2) Enhancement for Knowledge Management, and (3) Enhance Performance Monitoring. The snowball sampling method might have introduced biased information. In future research, a more extensive research scale would be required to understand the whole population, which would be more appropriate for the industry to understand the need and construct any policy. This paper is a holistic approach to identifying factors that affect Hong Kong FSI IT outsourcing satisfaction. In addition, practical recommendations were proposed to improve those factors, thereby increasing the satisfaction rate of IT outsourcing.

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“…This study is hitched on the social exchange theory. The concept of social exchange has suggested that interdependence reduces risks and encourages cooperation to achieve successful logistics relationships (Lambe, Wittmann & Spekman 2001;Pai & Yeh 2015). In this regard, the study will focus on a variety of ways that different organisations work together in preparedness, disaster response and recovery stages of disaster management at a country level.…”

Section: Humanitarian Supply Chains Risks and Cooperationmentioning

confidence: 99%

The effects of supply chain cooperation on humanitarian relief operations: A case of Cyclone Idai in Zimbabwe

Chari

Muzinda²,

Novukela

et al. 2021

Journal of Transport and Supply Chain Management

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Background: The increased frequency of occurrence and complexity of disasters, the world over, have called for increased cooperation amongst stakeholders to deliver humanitarian aid.Objectives: This study came as a result of the growing interest focussed on creating and implementing cooperation to facilitate management of supply chain-related activities in the humanitarian sector. This study therefore sought to gain a better understanding of the effectiveness of supply chain cooperation in aid delivery performance variables, specifically in the context of Cyclone Idai humanitarian relief operations in Zimbabwe.Method: A pragmatic research paradigm was adopted, where the researchers took a mixed approach informed by both quantitative and qualitative research tools.Results: Findings of this study show a significant and positive impact of humanitarian supply chain (HSC) cooperation in achieving output, resource and flexibility performance in the delivery of aid. These findings will change the shape of humanitarian response to have more cooperation amongst organisations rather than responding as single entities.Conclusion: This study will therefore contribute to how humanitarian organisations improve their approach to future disasters through cooperation in their supply chain activities. Theoretically, the study will show how supply chain cooperation is key to humanitarian responses, thus improving effectiveness of HSC when put into practice. Policymakers can use these findings to develop a standard framework of how humanitarian organisations should collectively respond to disasters.

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The Effects of Interdependence and Cooperative Behaviors on Buyer’s Satisfaction in the Semiconductor Component Supply Chain

Cited by 4 publications

References 46 publications

The interplay between power structure and decision-making in supply chains: A systematic review

The interplay between power structure and decision-making in supply chains: A systematic review

A Study on Contributing Factors of IT Outsourcing Satisfaction Financial Service Industry in Hong Kong

The effects of supply chain cooperation on humanitarian relief operations: A case of Cyclone Idai in Zimbabwe

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