The effects of economic anxiety on affective occupational commitment: The mediating role of emotional exhaustion

Abstract

This study aims to examine whether emotional exhaustion has a mediating role in the effect of economic anxiety of tour guides on their affective occupational commitment. The research sample included 370 tour guides in Turkey. The data were collected through the questionnaire method. The collected data were analyzed using the IBM SPSS 22 and Process v3.3 macro extension. The mediating role of emotional exhaustion between economic anxiety and affective occupational commitment was calculated via the Bootstrapping procedure. It was found that there was a weak negative relationship between economic anxiety and affective occupational commitment, a positive relationship between economic anxiety and emotional exhaustion, and a negative relationship between affective occupational commitment and emotional exhaustion. Thus, emotional exhaustion reduces affective occupational commitment levels, and emotional exhaustion has a partial mediating role between economic anxiety and affective occupational commitment. This study is expected to raise awareness in tour guides, attract those who employ tour guides, and contribute to the relevant literature.

Do financial anxiety and generalized anxiety mediate the effect of perceived organizational support on service employees’ career commitment?

“…Cheng and Yang’s (2018) research also found support for the claim that POS was a remedy to hotel workers’ burnout. A review of the literature demonstrates only one empirical piece reporting a positive association between economic anxiety and occupational commitment (Benligiray and Yetgin, 2021). However, it seems that there is no evidence appertaining to the link between POS and financial anxiety.…”

“…Ascertaining the potential remedies to financial anxiety is critical because workers suffer from financial anxiety due to the future uncertainties and current adverse global economic conditions resulting from rising inflation rates in developed and developing countries, as well as the pandemic (cf. Benligiray and Yetgin, 2021; Vieira et al , 2021). More importantly, we do not know whether POS is linked to career commitment via financial anxiety, either.…”