The Effects of COVID-19 on Tourism and Hospitality Employment

Abstract

This chapter attempts to draw attention to the effects of COVID-19 on tourism and hospitality employment. Specifically, two major impacts on the workforce are detected and discussed within this scope: job losses and deterioration of the working conditions. Job loss causes financial strain, deterioration of physical and psychological health, and social consequences for the dismissed individuals. In addition, employees who remain in the organizations also face negative impacts of the COVID-19 crisis such as health risks, increasing precariousness, and changing working methods. These labour issues are further discussed for their consequences on the tourism and hospitality industry, and solution and recommendations are provided to overcome the negative effects.

Evaluating the Intellectual Capital of Intensively Tourism-Dependent Countries Between, Prior, and During the COVID-19 Pandemic

“…Regarding travel restrictions, social measures, lockdowns, and public health concerns, tourism firms experience a significant decline in their customers and revenue [114]. Therefore, restructuring and downsizing became a necessary response for companies in order to align with the reduced demand in the tourism industry [115].…”

Post-Pandemic Risks and Its Influence on Enterprise Resiliency

“…Giousmpasoglou et al (2020) identified the challenges faced by hospitality managers in managing cash flow, layoffs, and changing consumer behaviors. Karsavuran (2021) emphasized the importance of government support to promote economic recovery in the tourism and hospitality industry. Susanto et al (2021) found that the Covid-19 pandemic had a negative impact on travel intention, leading individuals to prioritize health and safety concerns and domestic travel over international travel.…”

“…Overall, Kristiana et al's (2021) article emphasized the importance of adaptation and innovation in the tourism industry during the pandemic and the strate-gies implemented by stakeholders to mitigate its impact. The study by Guerriero et al (2020) highlighted the need to integrate health and sustainability considerations into post-pandemic economic policies, while Karsavuran's (2021) research stressed the importance of government support in retaining employees and promoting economic recovery in the tourism and hospitality industry. Biå et al (2020) proposed that international management system standards can provide a valuable framework for developing an integrated plan to ensure business continuity in the post-pandemic period.…”