The effectiveness of perceived social support in discount stores in Korea

Song, Chanho; Brown, Haakon T.; Tameez, Rahmatullah Rami

doi:10.1108/apjml-09-2019-0554

Cited by 9 publications

(6 citation statements)

References 66 publications

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“…Expressly, in the overall model, the maximum variance by single factor was 29.045. 1 www.wjx.cn Furthermore, the common latent factor (CLF) measured as suggested by Song et al (2019). The standard regression scores of a model with and without CLF were compared.…”

Section: Variation Of Responsesmentioning

confidence: 99%

What Explains Natives and Sojourners Preventive Health Behavior in a Pandemic: Role of Media and Scientific Self-Efficacy

et al. 2021

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The COVID-19 pandemic triggered a severe global public health emergency. The current research investigated and compared “Natives and Sojourners” health-protective behavior in Mainland China during the pandemic. We adopted a unified view to propose our theoretical model by adapting the Health Belief Model (HBM) and Institutional Theory (IT). The data obtained through an online survey questionnaire from 435 respondents during the second and third quarters of were analyzed. Structural equation modeling (SEM) was used to empirically analyze the proposed model. The media self-efficacy (MSE), scientific self-efficacy (SSE), perceived health risks (PHRs), and the perceived benefits of being protected have positive and significant effects on the definition of health-protective behavioral intentions among natives and sojourners in mainland China. Media and SSE can play a strategic role in formulating public health-protective behavior. The current research recommends an effective communication with sojourners during crisis for them to be a part of the national crisis management plan (i.e., infectious disease).

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Section: Variation Of Responsesmentioning

confidence: 99%

What Explains Natives and Sojourners Preventive Health Behavior in a Pandemic: Role of Media and Scientific Self-Efficacy

et al. 2021

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“…According to them, service quality to the customers is more important than discount (Song et al, 2020;Al-dweeri et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Repurchase intention behavior in B2C E-commerce

Artana¹,

Fattah²,

Putra³

et al. 2022

10.5267/j.ijdns

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The intention to buy back is one of the objectives of the business strategy. This study aims to analyze the effect of mediating customer satisfaction on e-service and repurchase intention. This analytical study was conducted on e-commerce that is widely used by Indonesia, namely Shopee.co.id. The rapid growth of e-commerce, both C2C and B2B, has made online retailers compete in the online retail business. The intention to buy back is no longer solely due to the quality of service like an offline business. The purpose of this study is to analyze the role of mediating customer satisfaction from the quality of E-Commerce on repurchase intention in E-Commerce that has implemented a combination of C2B and B2B. Quantitative methods with structural equation analysis (SEM) and path analysis were used to analyze data using LISREL. The questionnaire is distributed to respondents used as samples taken from the population for this research. The researched population is user of Shopee.co.id in Indonesia, whereas samples of the population are randomly taken. The samples of this research are 279 respondents. The results of this study found that there is no significant direct effect of electronic service quality on repurchases intentions, but when customer satisfaction acts as a mediating variable, it shows that electronic service quality affects repurchase intention significantly through customer satisfaction. This study will help online retailers to find out what factors influence customers to make repeat purchases.

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“…Ref. [50] found that community emotional support is important. Community support increases current and potential donors' intentions [48], whereas social support helps individuals feel better and stay optimistic.…”

Section: Discussionmentioning

confidence: 99%

“…Caring, trust, encouragement, recognition, and a feeling of community are all forms of emotional support [41]. They also influence decision-making behaviour [40], customer satisfaction [50], well-being [51], and social commerce intention [52,53]. As proposed by [53], emotional support affects trust.…”

Section: H2 Informational Support Is Positively Related To Donation I...mentioning

confidence: 99%

Why Do Donors Donate? A Study on Donation-Based Crowdfunding in Malaysia

et al. 2023

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This study employed the Stimulus–Organism–Response (S-O-R) framework to investigate how social support and quality of the community affect the purpose to donate through donation-based crowdfunding. The online poll generated 359 responses, and the data were statistically analysed using the partial least square structural equation modelling (PLS-SEM) approach. Path coefficient analysis is also applied to figure out the outcomes of the relationships between the components. The results showed that service and system quality greatly influenced the donors’ trust towards the donation-based crowdfunding. In addition, statistics showed that trust, quality of services, information value, and emotional support played a substantial role in explaining the donation purposes. The results could help donation-based crowdfunding platforms to enhance their success rate of donation campaigns. This study also provided a management application for each relationship and suggested helpful measures in attracting potential donors and retaining them.

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The effectiveness of perceived social support in discount stores in Korea

Cited by 9 publications

References 66 publications

What Explains Natives and Sojourners Preventive Health Behavior in a Pandemic: Role of Media and Scientific Self-Efficacy

What Explains Natives and Sojourners Preventive Health Behavior in a Pandemic: Role of Media and Scientific Self-Efficacy

Repurchase intention behavior in B2C E-commerce

Why Do Donors Donate? A Study on Donation-Based Crowdfunding in Malaysia

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