The effectiveness of communication channels in government and business communication

Sanina, Anna; Balashov, Aleksey; Rubtcova, Mariia; Satinsky, Daniel M.

doi:10.3233/ip-170415

Cited by 31 publications

(18 citation statements)

References 35 publications

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“…In many countries, collaboration, awareness, participation and ongoing interaction not only with citizens, but also with business organizations, has become an important attribute of change in governance, particularly in government information policy [6]. Communication can also be seen on how successful the government is in establishing good relations with the community.…”

Section: A Public Policymentioning

confidence: 99%

Post-Pandemic National Economic Recovery:

Ginting¹,

Pancawati²

2021

Advances in Social Science, Education and Humanities Research

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The existence of SMEs is vital in the Indonesian economy, it is recorded that the number of SMEs has reached 64.19 million units or 99% of the total business units in Indonesia. SMEs employ more than 116 million workers or 97% of the total workforce in the economic sector. SMEs contributed 60.34% of the total national GDP, 14.17% of total exports and 58.18% of total investment. The Covid-19 pandemic has an impact on the national economy including the existence of SMEs. The data shows that 82.9% of SMEs were affected by the Covid-19 Pandemic, seen from the decrease in the number of sales of MSME products. The government realizes that the existence of SMEs must be fought for. The economic recovery policy is a solution offered by the government, which is realized through PEN (National Economic Recovery). SMEs economic policy through PEN is seen from four aspects, communication, resources, disposition, and bureaucracy. The results showed that the PEN policy had an impact on improving the economy of SMEs. This can be seen from the number of recipients of the KUR (People's Business Credit) subsidy of 5 million customers. Communication indicators play a significant role in the successful implementation of PEN. the obstacles are related to red tape bureaucracy, such as a rigidness and being not flexible, anda too many administrative procedure.

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Section: A Public Policymentioning

confidence: 99%

Post-Pandemic National Economic Recovery:

Ginting¹,

Pancawati²

2021

Advances in Social Science, Education and Humanities Research

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“…For governments, through their designated secretaries and departments, climate change can be communicated through policies, plans, projects, stakeholder consultation, participation in national and international forums and agreements, public outreach activities, and school curricula (Anup 2018). The type of communication mode used depends on the message, time, space, cost, number and type of recipients, and effectiveness including reliability, speed, and efficiency (Moser 2010;Sanina et al 2017); although one-way communication typically predominates rather than more engaging dialogic or participatory approaches (McLoughlin et al 2018). Communicating climate change information with lay audiences can be challenging because climate science contains uncertainties, abstract statistics, and intangible knowledge, which may not be understood or personally relatable (Corner et al 2018).…”

Section: Communicating Climate Changementioning

confidence: 99%

A Comparison of Government Communication of Climate Change in Hong Kong and United Kingdom

Ferranti

Wong

Dhesi

2021

Weather, Climate, and Society

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As leaders of civil society, governments have a prime responsibility to communicate climate change information in order to motivate their citizens to mitigate and adapt. This study compares the approaches of the United Kingdom (UK) and Hong Kong (HK) governments. Although different in size and population, the UK and HK have similar climate change agendas to communicate to similarly educated and prosperous populations. The study finds that whilst both governments use similar means: policy, education, campaigns, internet and social media, these have different characteristics, with different emphases in their climate change message. The UK’s top-down approach is more prominent in its legally binding policy and well-defined programmes for adaptation and risk assessment. HK has more effectively embedded climate change education across the school curricula, and has a more centralized and consistently branded campaign, with widespread use of visual language to connect the public to the problem. HK frames climate change as a science-society problem, and has a greater focus on self-responsibility and bottom-up behavioral change. Thus, the UK and HK governments have polarized approaches to motivating their citizens into climate action. Moving forwards, both governments should consider best practice elements of the other to develop their communication of climate change.

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“…Nonverbal communication has a great impact and influence on the receiver's decoding or interpretation. According to Sanina (2017), most of the communication is done by using body movements or facial epressions. Using the right gestures while speaking makes the message more effective.…”

Section: Effective Communicationmentioning

confidence: 99%

Human Skills by Heads of Secondary Schools towards Effective School Management in Makambako Town, Tanzania

2021

EAJESS

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This study sought to establish human skills by heads of the school toward effective school management at Makambako Town through qualitative approach. The population of the study comprised five heads of schools and 35 teachers through purposive sampling technique. Participants expressed a positive perception regarding human skills by school heads for effective school management. The human skills of the heads of school are vital in school management since such enables school heads to know how to work with others effectively, which arouses effective school management. Finally, human skills opened avenues for teamwork as subordinates were engaged in decision making and in executing specific managerial activities. It is recommended that the Tanzanian government should lay down a policy on managerial skills training for the newly appointed and continuing heads of schools as this will enhance effective school management, hence better attainment of school goals and objectives. The government should consider providing leadership training through workshops and seminars to managerial teams in schools. This will enhance effective school management in schools.

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The effectiveness of communication channels in government and business communication

Cited by 31 publications

References 35 publications

Post-Pandemic National Economic Recovery:

Post-Pandemic National Economic Recovery:

A Comparison of Government Communication of Climate Change in Hong Kong and United Kingdom

Human Skills by Heads of Secondary Schools towards Effective School Management in Makambako Town, Tanzania

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