The Effectiveness of Clean Water Services of PAMSIMAS Program in Marioriwawo District

Abstract

Community-based drinking water and sanitation (PAMSIMAS) program is a government program that aims to meet the community’s drinking water needs. The implementation of the PAMSIMAS program in Marioriwawo District needs to be evaluated the effectiveness of its services to the community and analyze ways to improve service quality. Data was collected by distributing questionnaires to 50 respondents in five villages and then processed by using the SPSS application. The model for the effectiveness of the clean water service of PAMSIMAS in Marioriwawo District is Y= 0.534 + 0.133 X1 + 0.020 X2 + 0.024 X3 + 0.203 X4 + 0.173 X5 where X1 is the quality variable, X2 is the quantity variable, X3 is the continuity variable, X4 is the ability to pay contribution variable, and X5 is the institutional variable. Correlation coefficient (R) is 0.780. The average of clean water service of PAMSIMAS in Marioriwawo District is 2.83 which is categorized as effective. Improving clean water services for PAMSIMAS in Marioriwawo District can be done by checking water quality at least once every six months, monitoring pipelines regularly, applying contribution rates based on water usage and applying sanctions for customers who break the rules.