The Effect of Workload, Dual Role Conflict and Job Stress on the Performance of Female Lecturers at X University

Abstract

Objective: Women who take on the role of wife and mother as well as workers, tend to lead them to dual role conflict. If the workload continues to increase without an appropriate division of workload, the performance of lecturers will decrease. This study attempts to determine the effect of workload, dual role conflict and job stress on performance in female lecturers at X University.
 
 Method: The research design was a cross-sectional study with a sample size of 100 proportionally selected female lecturers. The SPSS program was used to process data univariately and the AMOS program was used to process data multivariately using path analysis.
 Results: Then, the results showed that there is an affects between workload and work stress (questionnaire) (p=0.003), family-work conflict on work stress (questionnaire) (p=0.005), workload affects performance (p=0.001) work stress (cocorometer) affects performance (p=0.005), work stress (questionnaire) affects performance (p=0.004), while there is no effect between family-work conflict on work stress (questionnaire) (p=0, 802), workload has no effect on work stress (cocorometer) (p=0.696), work-family conflict has no effect on work stress (corometer) (p=0.570), family-work conflict has no effect on work stress (cocorometer) (p=0.433), work-family conflict has no effect on performance (p=0.357), and family-work conflict has no effect on performance (p=0.124). Based on the intervening test, the indirect effect of workload on performance through job stress is -0.080, the indirect effect of work-family conflict on performance through stress is 0.053 and the indirect effect of family-work conflict on performance through stress is -0.025.
 
 Conclusion: In addition, there is a significant influence between workload and dual role conflict on performance through job stress. Further investigation is being conducted into additional variables that may affect performance other than the above independent variables. Implication of the research: This research can contribute to improving conflict management that can impact the quality of performance in the workplace. The results of this study can help employees and the general public by educating them about the elements that can lead to excessive workload, the occurrence of multiple role conflicts that can reduce the quality of worker performance.
 
 Originality: This journal presents a study of workload, dual role conflict and work stress on performance in female lecturers at universities. considering that previous studies have only examined work stress using questionnaire measurement tools, there are additional work stress measurement tools so that they can be comparable This study discusses the effect of workload and dual role conflict on performance through work stress. The findings explain the importance of balancing workload with work as a lecturer and housewife in order to create quality performance.