The effect of TQM on performance in R&amp;D environments: A perspective from South Korean firms

Prajogo, Daniel Indarto; Hong, Soon W.

doi:10.1016/j.technovation.2008.06.001

Cited by 185 publications

(168 citation statements)

References 74 publications

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“…Although continuous attention is given to TQM within different industrial sectors, it is only in the last decade that researchers have started to investigate this issue within a particular company's unit, that is the R&D (among others, Kumar and Boyle, 2001;Petroni et al, 2003;Prajogo and Hong, 2008 This is mainly due to the fact that, as some authors stressed, TQM and R&D are based on different and often contradictory pillars (Sharman, 1996).…”

Section: Tqm: Evidence From the Literaturementioning

confidence: 99%

“…Pearson, 1994;Pearson et al, 1998;Samson and Terziovski, 1999;Kumar and Boyle, 2001;Ojanen et al, 2002;Prajogo and Sohal, 2003;Prajogo and Hong, 2008), providing evidences that TQM is beneficial for R&D (Chatterji and Davidson, 2001). Similarly, several attempts are available in literature providing both models of implementation of TQM in R&D environments, and TQM practices specific for the R&D. As for the former, Pearson et al (1998) proposed a fourphased model to implement quality in R&D, that is: initiation, involvement, implementation and sustenance.…”

Section: )mentioning

confidence: 99%

“…In this study, following the study by Bigliardi (2013), financial performance was measured comparing firm's performance (such as ROI, productivity, market share, and so on) to the same performance of main competitors. Conversely, in order to measure a company's performance related to quality and product innovation, we followed the work by Prajogo and Hong (2008), thus considering th e issues listed in Table 4.…”

Section: Authorsmentioning

confidence: 99%

“…This issue has received great attention from both managers and researchers during the last two decades, as demonstrated by the proliferation of studies on this matter. It is evident from empirical studies that TQM positively impact on the performance of those organizations that implement its practices and principles (e.g., Prajogo and Hong, 2008;Taddese and Osada, 2010;Hassan et al, 2012). Among others, some of the proven benefits of TQM implementation listed by the majority of works are improved quality, improved customer satisfaction, reduced cost, efficient delivery of products and services, and higher performance (Kiella and Golhar, 1997;Kumar and Boyle, 2001;Prajogo and Hong, 2008).…”

Section: Introductionmentioning

confidence: 99%

“…In particular, as far as the company level is considered, numerous example of implementation of TQM is available in literature regarding wider functions in organizations, but only a few refers to TQM application in the research and development (R&D) (Prajogo and Hong, 2008). Thus, the aim of our study is to fill this gap using data from R&D divisions of firms in Italy.…”

Section: Introductionmentioning

confidence: 99%

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The Implementation of TQM in R & D Environments

Bigliardi

Galati

2014

Journal of Technology Management & Innovation

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Research & development has been identified as a key element to achieve competitive advantage, particularly in contexts of change and especially for technology-based companies. Nowadays, organizations are aware that quality, and quality management as a consequence, represents an important strategic stimulus, thus assuming a fundamental role in the business strategies implementation. This article, aiming at outlining the practices that managers believe are critical for achieving quality management in applied research and development, examines the adoption of total quality management within R&D based organizations, and its impact in terms of performance. This is a qualitative research from a multicase study on eleven companies. Data were collected through open interviews, using a semi-structured script, with R&D managers and employees from each company. Our study supports the hypothesis that TQM practices positively impact the performance of an organization. Implications for managers and for academics can be derived from the study.

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Section: Tqm: Evidence From the Literaturementioning

confidence: 99%

Section: )mentioning

confidence: 99%

Section: Authorsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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The Implementation of TQM in R & D Environments

Bigliardi

Galati

2014

Journal of Technology Management & Innovation

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Do firms with environmental concerns give better performance: A systematic literature review

Bansal

Garg

Yadav

2020

Journal of Public Affairs

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The extant literature has examined the role of environmental management practices on performance of the firms. The present study aims to provide a clear understanding of the research into the field using a systematic review methodology using a bibliographic database that is, "Web of Science" within the period 1990-2019. The descriptive findings present the journals in which the research papers are published, the countries where the research took place and the industrial sectors that the reviewed papers have covered. The paper contributes significantly to the existing literature and provides future research agendas in the area. This paper presents an integrated framework consisting of pressures on management decisions, environmental management strategies and performance by various stakeholders. Larger sample could be taken to study the relationship so as to generalize the findings. More comprehensive approach needs to be taken taking into account all the potential variables to eliminate omitted variable bias.

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