The effect of short messaging service text on non-attendance in a general ophthalmology clinic

Brannan, S; Dewar, C; Taggerty, L; Clark, Steve

doi:10.1258/smj.2011.011112

Cited by 31 publications

(33 citation statements)

References 12 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Reminders were sent to promote receipt of influenza vaccination among children and adolescents [140]; to patients at pediatric clinic for appointments [149,151]; via text or call to patients after their missed clinic appointments [148,152]; via text or call to patients prior scheduled appointment [147,153,154,164,171,172,177-179]; and via text to patients after 7-days circumcision [141]. …”

Section: Resultsmentioning

confidence: 99%

“…Some benefits of using mobile technologies as health support systems were improved attendance in return general ophthalmology clinic patients [147,150]; improved attendance rate in primary care [178]; improved attendance at the 7-day post-operative clinic visit following adult male circumcision [141]; improved immunization coverage in a low-income, urban population [133]; and improved and maintained health workers’ adherence to treatment guidelines for outpatient pediatric malaria [168]. In addition, the technologies have improved asthma control when added to a written action plan and standard follow-up [169]; improved attendance rates at a health promotion center [174]; improved levels of glycosylated hemoglobin and 2 hours post meal glucose in type 2 diabetes patients [166,167]; improved health knowledge and sexually transmitted infections testing [163]; and significantly improved follow-up adherence in pediatric cataract treatment [172].…”

Section: Resultsmentioning

confidence: 99%

“…Routine SMS texting was a cost-effective means of reducing nonattendance rates [147], cost-effective approach for improving patient attendance [165], and more cost-effective compared with call reminders [174]. …”

Section: Resultsmentioning

confidence: 99%

See 2 more Smart Citations

Mobile Technologies and Geographic Information Systems to Improve Health Care Systems: A Literature Review

Nhavoto¹,

Grönlund²

2014

JMIR mHealth uHealth

View full text Add to dashboard Cite

BackgroundA growing body of research has employed mobile technologies and geographic information systems (GIS) for enhancing health care and health information systems, but there is yet a lack of studies of how these two types of systems are integrated together into the information infrastructure of an organization so as to provide a basis for data analysis and decision support. Integration of data and technical systems across the organization is necessary for efficient large-scale implementation.ObjectiveThe aim of this paper is to identify how mobile technologies and GIS applications have been used, independently as well as in combination, for improving health care.MethodsThe electronic databases PubMed, BioMed Central, Wiley Online Library, Scopus, Science Direct, and Web of Science were searched to retrieve English language articles published in international academic journals after 2005. Only articles addressing the use of mobile or GIS technologies and that met a prespecified keyword strategy were selected for review.ResultsA total of 271 articles were selected, among which 220 concerned mobile technologies and 51 GIS. Most articles concern developed countries (198/271, 73.1%), and in particular the United States (81/271, 29.9%), United Kingdom (31/271, 11.4%), and Canada (14/271, 5.2%). Applications of mobile technologies can be categorized by six themes: treatment and disease management, data collection and disease surveillance, health support systems, health promotion and disease prevention, communication between patients and health care providers or among providers, and medical education. GIS applications can be categorized by four themes: disease surveillance, health support systems, health promotion and disease prevention, and communication to or between health care providers. Mobile applications typically focus on using text messaging (short message service, SMS) for communication between patients and health care providers, most prominently reminders and advice to patients. These applications generally have modest benefits and may be appropriate for implementation. Integration of health data using GIS technology also exhibit modest benefits such as improved understanding of the interplay of psychological, social, environmental, area-level, and sociodemographic influences on physical activity. The studies evaluated showed promising results in helping patients treating different illnesses and managing their condition effectively. However, most studies use small sample sizes and short intervention periods, which means limited clinical or statistical significance.ConclusionsA vast majority of the papers report positive results, including retention rate, benefits for patients, and economic gains for the health care provider. However, implementation issues are little discussed, which means the reasons for the scarcity of large-scale implementations, which might be expected given the overwhelmingly positive results, are yet unclear. There is also little combination between GIS and mobile technologies. In or...

show abstract

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

Mobile Technologies and Geographic Information Systems to Improve Health Care Systems: A Literature Review

Nhavoto¹,

Grönlund²

2014

JMIR mHealth uHealth

View full text Add to dashboard Cite

show abstract

“…5,17,18 Because text messaging is a powerful communication tool, it is not surprising that several patients communicated information beyond that requested. Because clinics may have limited staff to respond to patient text messages, clinics adopting a text-based intervention must be clear about what return communications patients can expect, if any.…”

Section: Discussionmentioning

confidence: 99%

Bidirectional Text Messaging to Improve Adherence to Recommended Lipid Testing

et al. 2017

View full text Add to dashboard Cite

Background: Synergies between technology and health care in the United States are accelerating, increasing opportunities to leverage these technologies to improve patient care.Methods: This study was a collaboration between an academic study team, a rural primary care clinic, and a local nonprofit informatics company developing tools to improve patient care through population management. Our team created a text messaging management tool, then developed methods for and tested the feasibility of bidirectional text messaging to remind eligible patients about the need for lipid testing. We measured patient response to the text messages, then interviewed 8 patients to explore their text messaging experience.

show abstract

“…Providers using health IT to connect with their patients may improve overall patient-provider communication and also help to promote patient autonomy and empower patients' with management of their own health. Providers using health IT tools to communicate with patients have reported improved medication adherence and appointment compliance for various ailments (4,(23)(24)(25)(26). Whether health IT applications are preferred by patients and whether a broader disease population can effectively use and benefit from such devices remain unclear.…”

Section: Discussionmentioning

confidence: 99%

Usability of a CKD Educational Website Targeted to Patients and Their Family Members

Diamantidis

Zuckerman

Fink

et al. 2012

Clinical Journal of the American Society of Nephrology

View full text Add to dashboard Cite

SummaryBackground and objectives Web-based technology is critical to the future of healthcare. As part of the Safe Kidney Care cohort study evaluating patient safety in CKD, this study determined how effectively a representative sample of patients with CKD or family members could interpret and use the Safe Kidney Care website (www. safekidneycare.org), an informational website on safety in CKD.Design, setting, participants, & measurements Between November of 2011 and January of 2012, persons with CKD or their family members underwent formal usability testing administered by a single interviewer with a second recording observer. Each participant was independently provided a list of 21 tasks to complete, with each task rated as either easily completed/noncritical error or critical error (user cannot complete the task without significant interviewer intervention).Results Twelve participants completed formal usability testing. Median completion time for all tasks was 17.5 minutes (range=10-44 minutes). In total, 10 participants had greater than or equal to one critical error. There were 55 critical errors in 252 tasks (22%), with the highest proportion of critical errors occurring when participants were asked to find information on treatments that may damage kidneys, find the website on the internet, increase font size, and scroll to the bottom of the webpage. Participants were generally satisfied with the content and usability of the website.Conclusions Web-based educational materials for patients with CKD should target a wide range of computer literacy levels and anticipate variability in competency in use of the computer and internet.

show abstract

The effect of short messaging service text on non-attendance in a general ophthalmology clinic

Cited by 31 publications

References 12 publications

Mobile Technologies and Geographic Information Systems to Improve Health Care Systems: A Literature Review

Mobile Technologies and Geographic Information Systems to Improve Health Care Systems: A Literature Review

Bidirectional Text Messaging to Improve Adherence to Recommended Lipid Testing

Usability of a CKD Educational Website Targeted to Patients and Their Family Members

Contact Info

Product

Resources

About