The effect of Service Quality, Food Quality on Perceived Value, Customer Satisfaction, Customer Loyalty in Korean Buffet Restaurant : The Moderating Role of Perceived Value of competitor

Suh, Sangwon; Ryu, Eulsoon

doi:10.18604/tmro.2016.20.2.11.

Journal of Tourism Management Research

2016

DOI: 10.18604/tmro.2016.20.2.11.

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The effect of Service Quality, Food Quality on Perceived Value, Customer Satisfaction, Customer Loyalty in Korean Buffet Restaurant : The Moderating Role of Perceived Value of competitor

Sangwon Suh¹,

Eulsoon Ryu²

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The effect of Service Quality, Food Quality on Perceived Value, Customer Satisfaction, Customer Loyalty in Korean Buffet Restaurant : The Moderating Role of Perceived Value of competitor

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