Abstract:Lazada is an e-commerce platform that provides online shopping (Fachmi et al., 2019) services that aim to make it easier for customers to find the desired item (Pratama et al., 2019). Service quality is one of the keys to the success of a company in achieving customer loyalty to re-order again (Science, 2021). Therefore, this study aims to determine the effect of service quality and brand image on repurchase decision of Lazada e-commerce users as international students I this case who live in Bandung. by using… Show more
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