Abstract:Banking in the current era is experiencing very rapid development, so this situation gives rise to competitive business competition and fierce competition. The purpose of this research was to determine the influence of Product Quality, Brand Image and Promotion on Customer Satisfaction of Bank Syariah Indonesia Malang Branch. The research used descriptive analysis methods by combining quantitative methods. Testing this research used the analysis of validity tests, multicholinearity regression, reliability, coe… Show more
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