The Effect of Perceived Organizational Justice to Work Alıenation ın Hospitality Industry: The Case of Nevşehir

Tekeli, Mehmet; Buyruk, Lütfi

doi:10.31822/jomat.457364

Cited by 1 publication

(1 citation statement)

References 26 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…According to Thompson (1967), the fact that the complex structure of today's enterprises requires division of workload and teamwork has rendered compulsory to ensure the mutual trust in an organization (McAllister, 1995). Organizational trust is an important antecedent for hotel employees in Turkey to display positive behaviors in favor of the business (Ozturk and Karatepe, 2019;Tekeli and Buyruk, 2018). At this point, it can be expected that discovering the elements to increase the sense of organizational trust in hotel businesses would contribute to these businesses yielding positive outputs.…”

Section: Introductionmentioning

confidence: 99%

The effects of hotel employees’ CSR perceptions on trust in organization

Boğan

Dedeoğlu

2019

JHTI

View full text Add to dashboard Cite

Purpose The purpose of this paper is to investigate the moderating role of employees’ self-experienced social responsibility perceptions in the relationship between employees’ community- and environment-oriented social responsibility perceptions and trust in an organization. Design/methodology/approach The corporate social responsibility (CSR) construct is examined in the context of stakeholders including the community, environment and employees. The study was carried out with 438 questionnaires gathered from four- and five-star hotels operating in Alanya, Turkey. The proposed model was tested with the partial least squares method of structural equation modeling. Multiple group analysis was performed to test the moderating effect. Findings Findings reveal that employees’ community- and environment-oriented social responsibility perceptions have a positive effect on trust in the organization. Based on the results of multigroup analysis, the effect of employees’ community-oriented social responsibility perceptions on trust in the organization was determined to be more prominent in the group of employees with high self-experienced social responsibility perceptions. However, the same moderating effect could not be determined in relation to environment-oriented social responsibility perceptions and trust in the organization. Originality/value Studies focusing on CSR activities were mainly examined at the macro level. Internal stakeholders’ returns to these activities were not sufficiently considered. Contrary to previous studies that examine the link between CSR perceptions measured with Carroll’s pyramid dimensions and organizational trust, the current study examined CSR perceptions with the stakeholder approach. Moreover, the study discovered one of the variables defined as the black box that differentiates the returns that employees provide to CSR activities.

show abstract

Section: Introductionmentioning

confidence: 99%