The Effect of Online Learning on Communication between Lecturers and Students during Covid-19 Pandemic

Abstract

The purpose of this research is to determine whether online learning has a negative impact on communication between lecturers and students, whether online learning affects students' productivity levels, and to evaluate and suggest ways to improve effective online communication between lecturers and students. This study employed a quantitative research design, with a semi-structured online survey administered to the entire class of 2019 Business Administration Study Program. The results revealed that the vast majority of students still prefer classroom classes over online classes due to the numerous issues they face when taking online classes, including a lack of motivation and understanding material, a decrease in communication levels between students and lecturers, and a sense of isolation caused by online classes. According to the findings of this study, online learning has a detrimental impact on communication and its effectiveness between lecturers and students. This study only looked at the influence from the perspective of students because the sample was made up entirely of students.