The Effect of Guilt on Post-Purchase Regret: Attitudes and Repurchase Intentions Towards Smoking

Kazançoğlu, İpek; Aydın, Hatice; Mishra, Atul

doi:10.21121/eab.874032

Cited by 4 publications

(4 citation statements)

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“…Cogently, past studies have highlighted the importance of guilt and regret in expounding the decision-making proceeding of individuals (Mukherjee & Chandra, 2022). Homogenously, the present study also understands the importance of GR in emotional discomfort as ED was found to influence GR significantly (Kazancoglu et al, 2021). It implies that cognitive discomfort affects the emotion of guilt and regret towards the environment, as the acquisitiveness of humans majorly causes the current environmental crisis.…”

Section: Discussionsupporting

confidence: 65%

“…Negative emotions reduce the intention to repurchase since post-purchasing guilt can result in feelings of regret. Although they are different emotions, they can be highly correlated (Kazancoglu et al, 2021). Therefore, it is necessary to understand rational mechanisms to reduce guilt feelings in consumers' behaviour (Steenhaut & Van Kenhove, 2006).…”

Section: Research Hypotheses and Model Proposalmentioning

confidence: 99%

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Examining a theoretical model of eco‐anxiety on consumers' intentions towards green products

Sharma,

Paço,

Rocha

et al. 2023

Corp Soc Responsibility Env

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Given the current levels of pollution and global warming concerns, consumers started to be more and more involved with environmental issues, becoming more anxious regarding the state of natural resource depletion. Thus, this research aims to examine the concept of eco‐anxiety among consumers who are aware of the repercussions of the current environmental complexities, analysing how or to what extent it affects them, bearing in mind that individuals may tend to escape from stressful environmental issues. A conceptual model will be tested using data from consumers of two countries representing very different regions and socioeconomic contexts: India and Italy. An online self‐administered questionnaire was distributed in India and Italy between February and March 2022. Employing partial least squares structural equation modelling (PLS‐SEM), a sample of 557 individuals was collected (316 from India; 241 from Italy). The study examined the measurement model to assess validity and reliability, as well as the structural model to test the hypotheses. The results indicate that consumers of India and Italy tend to avoid thinking about environmental crises trying to normalise their plight. As observed, eco‐anxiety positively influences emotional dissonance, and escapism is positively related to this construct, but intentions to buy green products are found to be insignificant. Practical implications were drawn for policymakers and practitioners, indicating different orientations according to the region.

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Section: Discussionsupporting

confidence: 65%

Section: Research Hypotheses and Model Proposalmentioning

confidence: 99%

Examining a theoretical model of eco‐anxiety on consumers' intentions towards green products

Sharma,

Paço,

Rocha

et al. 2023

Corp Soc Responsibility Env

View full text Add to dashboard Cite

show abstract

“…Regret theory is based on 'fear' and 'regret' which play an important role in deterring someone from acting or inspiring a person to take action. Studies have shown that regret triggered after an impulsive purchase has a significant and negative effect on repurchase intention (Kazancoglu, Aydin, & Mishra, 2021). Zhang (2021) indicated that marketers make use of status appeals after price appeals as a way of resolving market demand for control and prestige.…”

Section: Literature Reviewmentioning

confidence: 99%

Determinants of Impulsive Buying Behavior: An Empirical Analysis of Consumers’ Purchase Intentions for Offline Beauty Products

Tanveer¹,

Kazmi

Rahman

2022

Nurture

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Purpose: The purpose of this research is to identify the underlying factors of impulsive buying behavior that would impact consumers’ buying behavior and eventually their purchase intentions. Methodology: This research is based on the philosophy of positivism and employs a quantitative examination. In order to reach to our target market, we have used convenience sampling (non-probability sampling) and tried to gather the data in the original shopping environment i.e. a survey in shopping malls. A sample of 400 was gathered and analyzed. The SPSS version 20 is used for data analysis. Findings: Results of this study show that a consumer’s mood has a significant impact on buying as it can trigger impulse behavior in consumers. Person situations can also influence impulse buying for example time, money and the fear of missing out can all trigger impulse buying. Store layout can also trigger that unplanned purchase which means store lighting, the music of the store and ambiance may affect the purchasing. Product promotion has an impact on spontaneous purchase which indicates that free coupons, discounts and free delivery are offered to attract the customer to a sudden purchase. Product design, packaging, color and labeling indicate a positive and significant impact on impulse buying. However, materialism indicates an insignificant impact on impulse buying. Contribution to literature: This research is positively contributing to or suggesting that practitioners or sellers better understand the intrinsic factors influencing customers ’purchase intentions in the cosmetic industry.

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“…The RES differs from other scales such as existential regret (Ermiş & Bayraktar, 2021), decision-related regret (Diotaiuti et al, 2022;Telata et al, 2021), regret related to sports participation (Madrigal & Robbins, 2018), and regret related to purchases (Kazancıoglu et al, 2021). The scale measures the overall regret.…”

Section: Aim Of the Studymentioning

confidence: 99%

The Adaptation of the Regret Elements Scale to Turkish Culture

AKTU

2023

Türk Psikolojik Danışma Ve Rehberlik Dergisi

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Humans feel the need to reflect on their past decisions throughout their lives. Regret plays a significant role in this evaluation. Acknowledging regret is crucial, as it helps in rectifying undesirable past decisions and making healtier options in the future. Regret has cognitive and affective dimentions. Cognitive regret refers to reviewing past decisions, while affective regret belong to negative emotions. This study aims to adapt the regret elements scale (RES) in the Turkish adult population. The study involved 48 participants in the pilot application stage, 40 participants in the language validity stage, 599 participants in the confirmatory factor analysis stage, and 52 participants in the test-retest stage. The participants' ages ranged from 18 to 60 years. The study examined the language validity, confirmatory factor analysis, and criterion-related validity of the scale. Additionally, reliability measures such as Cronbach Alpha internal consistency coefficient, Spearman-Brown split-half reliability, test-retest reliability coefficient, and differences between the 27% lower and upper groups were utilized. Mean explained variance (AVE) and combined reliability (CR) values were also calculated. The findings indicate that the language validity of the scale was high (.80). Confirmatory factor analysis revealed that the 2-dimensional and 10-item scale had acceptable fit indices [x2 / df= 2.09, RMSEA= .043, SRMR= .07, NNFI /TLI = .91, CFI= .94, GFI= .92]. The scale and its sub-dimensions were negatively correlated with Satisfaction with Life. Reliability analyses found high Cronbach's Alpha reliability (.92), Spearman-Brown split-half reliability (.95), and test-retest reliability (.75) coefficients, as well as significant differences between the regret score averages of the lower and upper groups of 27%. The AVE and CR values of the scale were also high. The findings suggest that the 2-dimensional (affective regret and cognitive regret) and 10-item RES is a valid and reliable measuring tool for assessing regret in the field of mental health for adult individuals in Turkey. Overall, the RES can be considered a useful tool for measuring regret and its various dimensions. It is thought that the adaptation of the regret elements scale (RES), which includes these dimentions, will contribute to the literature.

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The Effect of Guilt on Post-Purchase Regret: Attitudes and Repurchase Intentions Towards Smoking

Cited by 4 publications

References 100 publications

Examining a theoretical model of eco‐anxiety on consumers' intentions towards green products

Examining a theoretical model of eco‐anxiety on consumers' intentions towards green products

Determinants of Impulsive Buying Behavior: An Empirical Analysis of Consumers’ Purchase Intentions for Offline Beauty Products

The Adaptation of the Regret Elements Scale to Turkish Culture

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