The Effect of Ethics and Work Environment on Loyalty Through Employee Satisfaction and Commitment

Abstract

This study aims to prove whether work ethics and work environment variables significantly influence employee loyalty through job satisfaction and employee commitment to Nurul Hayat Surabaya employees. Data collection in this study used a questionnaire with a total sample of 75 employees at the Nurul Hayat Surabaya Foundation. Criteria for respondents in this study were employees of the Nurul Hayat Surabaya foundation who had worked more than one year. Sampling uses Non Probability Sampling with saturated sampling technique or often also called a census. This research uses a quantitative approach with SEM Partial Least Squares analysis method. Exogenous variables in this study are work ethics and work environment, mediating variables used are employee satisfaction and commitment, while the endogenous variables used are employee loyalty.
 The findings of this study indicate that the intervening variable, namely job satisfaction, does not significantly influence endogenous variables, namely the employee loyalty of the Nurul Hayat Foundation in Surabaya and employee commitment has a significant effect on the endogenous variable, namely the employee loyalty of the Nurul Hayat Foundation in Surabaya. Exogenous variables of work ethics and work environment have a significant effect on endogenous variables, namely employee loyalty of Nurul Hayat Foundation, Surabaya. Suggestions for further research are expected to increase the scope of research subjects with the same characteristics of respondents.

Work-Life Balance, Job Satisfaction, and Work Environment Influences on Educators’ Loyalty

“…The findings of this study are consistent with previous research by (Phuong & Vinh, 2020), (Khuong & Linh, 2020), (Dwidjosumarno, 2021), (Kim Phuong, 2021), (Irnad et al, 2021), (Vuong et al, 2021) indicating that job satisfaction has a direct positive effect on loyalty. Employees who are happy with their jobs will exhibit loyal behavior in which they will strive to exceed the company's goals.…”

“…A positive work environment will make lecturers feel more at ease. The findings of this study are consistent with previous research conducted by (Samat et al, 2020), (Susita et al, 2020), (Dwidjosumarno, 2021), (Bagus et al, 2021), (Putranugraha, 2021), (Kusuma et al, 2022) which shows that the work environment has a positive relationship with employee loyalty, with the better the work environment, the higher the level of employee loyalty. Employees will feel more at ease working in a supportive environment.…”

“…According to the research of (Larastrini & Adnyani, 2019), (Susita et al, 2020), (Ramadhanty et al, 2020), (Samat et al, 2020), (Putranugraha, 2021), (Nadeak Friska, Simanjorang, 2021), (Dwidjosumarno, 2021), (Bagus et al, 2021); employee loyalty has a positive relationship with the work environment; specifically, the better the work environment, the higher the level of employee loyalty. A good work environment increases employee loyalty and fosters a sense of belonging among employees.…”

“…Employee loyalty can be influenced by work environment factors (Dwidjosumarno, 2021), (Bagus et al, 2021), (Putranugraha, 2021), (Kusuma et al, 2022). The work environment, according to (Nitisemito, 2017) is everything that is around the workers and can affect him in carrying out the tasks assigned to educators.…”