The effect of environmental justice on social sustainability: a case study of Budi Gandaki Hydropower in Nepal

Khanal, Ribesh; Xi, Jing; Ali, Sher; Othman, Bestoon

doi:10.1016/j.eti.2021.101539

Cited by 9 publications

(8 citation statements)

References 19 publications

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“…This dimension is presented in almost all company's activities starting from the persons who answer the phone to the people who interact with the customers every day, assurance must be a priority to sustain long-term profitability and success of the organization. Assurance is defined as confidence that a business establishment instills in their respective clients to make them trust the company and was argued to increase the company's credibility and to have a better competitive stand against its competitors (Khanal et al, 2021).…”

Section: Assurancementioning

confidence: 99%

The Effect of Umrah Service Quality on Umrah Customer Satisfaction and Umrah Customer Loyalty: Evidence from Umrah traveling agents in Malaysia

Othman

Harun

2021

TSSJ

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The main aim of this study is to explore the impact of the dimensions of Umrah service quality on customer satisfaction for Umrah and customer loyalty for Umrah in the travel industry. Increasingly intense competition and structural shifts in the business environment are now pushing companies to adopt a customer-focused strategy that elevates the value of customer-related constructs such as customer satisfaction, quality of service, and consumer loyalty in describing the success of a company. Umrah service efficiency, Umrah customer satisfaction, and Umrah customer loyalty were calculated from the literature using a 5-point Likert scale. Structural equation modeling was carried out to analyze the impact of Umrah service quality on customer satisfaction in Umrah and customer loyalty in Umrah. The result showed that all dimensions of service quality influenced customer satisfaction and loyalty of Umrah's customers. The study's key drawback is that it was confined only to the Malaysian nation. Second, the present study only focuses on the traveling industry in Umrah. The results clearly indicate the dimensions of the quality of Umrah service that the practitioners must concentrate on in order to provide a better quality of service.

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Section: Assurancementioning

confidence: 99%

The Effect of Umrah Service Quality on Umrah Customer Satisfaction and Umrah Customer Loyalty: Evidence from Umrah traveling agents in Malaysia

Othman

Harun

2021

TSSJ

Self Cite

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“…Providing equal treatment and increasing the active involvement of the community regardless of skin color, ideology and income are the main concepts in EJ. However, keep in mind that getting equal attention is not giving the same burden out of proportion to each individual, you must pay attention to the conditions and targets of the recipients so that citizens will really feel fair and satisfied because they are cared for (Khanal et al, 2021).…”

Section: Figure 4 Al Fajar School Social Service Activitiesmentioning

confidence: 99%

The Important Role of Environmental Justice in Supporting Green Schools

Zuhriyah

2023

ijss

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The world's awareness of the importance of protecting the earth's environment is proof that nature is seen as an inseparable part of humankind. For this reason, the application of green schools is increasingly being carried out as evidence of the achievement of Education for Sustainable Development (ESD). This research is related to the success of Al-Fajar Bekasi Islamic High School in implementing environmental justice in supporting green schools. This research method uses a qualitative phenomenological approach. The research findings show that the environmental justice approach plays a full role in supporting the creation of green schools for the long term. Student behavior that is in accordance with environmental justice, namely equality between humans will support that nature is an important component. Thus, the urgency of a pro-environmental attitude combined with adaptation to environmental justice for sustainable development must be instilled from an early age in public and private schools, so that later the younger generation will become the group that determines the success of environmental development in Indonesia with optimal and credible knowledge, attitudes and skills.

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“…However, the detrimental impact generally falls on those in the Bayano region. As has been discussed, even in the context of dams, it is important to consider these social and geographical inequalities [38,39]. One of the key reasons the Panamanian government set out to build the Bayano dam was as part of an attempt to achieve more energy independence [2].…”

Section: Stakeholder: Zonians and Other Panamanians Elsewherementioning

confidence: 99%

Creating a Stakeholder Table, Identifying Hidden Stakeholders, and Exploring Relational Interventions for the Bayano Region of Panama

Haage

2023

CiS

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The Bayano region, in Panama, has been linked to many different stakeholders who were or are influenced by the Bayano dam, which was completed in 1976 and flooded a large area. Stakeholder tables are a good way of exploring the views of stakeholders and their relationships. They can also help in identifying hidden stakeholders. Hidden stakeholders refer to stakeholders who use or are impacted by regions or events, but are generally ignored. A primary goal of this research is to allow a better understanding of the region. In this study, several sources, including discussions with community members and workshop results, were used to develop a stakeholder table for the Bayano region. Stakeholders include displaced Guna and Embera Indigenous communities. In order to identify hidden stakeholders, I applied the table to relevant court cases and agreements, with hidden stakeholders being those who were not addressed in these documents. Hidden stakeholders include Indigenous individuals who raise cattle or are involved in tree felling, along with tourism industries. Using some follow-up workshops to gauge views on potential interventions, along with a relational values approach, which focuses on relationships with components such as nature, I highlight sustainable projects and methods that can target multiple hidden stakeholders at the same time. As such, another goal was to illustrate potential, sustainable projects that would include many hidden stakeholders. In the end, this research helps understand the stakeholders in the Bayano region and the results can also help other researchers involved in the region and beyond.

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The effect of environmental justice on social sustainability: a case study of Budi Gandaki Hydropower in Nepal

Cited by 9 publications

References 19 publications

The Effect of Umrah Service Quality on Umrah Customer Satisfaction and Umrah Customer Loyalty: Evidence from Umrah traveling agents in Malaysia

The Effect of Umrah Service Quality on Umrah Customer Satisfaction and Umrah Customer Loyalty: Evidence from Umrah traveling agents in Malaysia

The Important Role of Environmental Justice in Supporting Green Schools

Creating a Stakeholder Table, Identifying Hidden Stakeholders, and Exploring Relational Interventions for the Bayano Region of Panama

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