The Effect of Employee Turnover in the Hospitality Industry: Quantitative Correlational Study

Okae, Bettye Holston

doi:10.5296/ijld.v8i1.12513

Cited by 14 publications

(12 citation statements)

References 66 publications

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“…Holden (2006) asserted that support, appreciation, and respect from superiors also play a critical role in nurse retention. Furthermore, work environment quality and job satisfaction have also been shown to significantly affect retention (Balouch & Hassan, 2014; Holston-Okae, 2017; Markey, Ravenswood, & Webber, 2012).…”

Section: Introductionmentioning

confidence: 99%

The Relationship Between Work Environment Satisfaction and Retention Intention Among Nursing Administrators in Taiwan

Lin

Huang

Yang

et al. 2019

Journal of Nursing Research

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BackgroundNursing administrators are essential to ensuring the quality of healthcare provided in hospitals. The nursing manpower shortage that has affected hospitals in Taiwan over the past decade has weighed particularly heavily on nursing administrators, who are expected to maintain high levels of nursing care quality in frequently understaffed healthcare settings.PurposeThe objective of this study was to explore the relationship between work environment satisfaction and nursing administrator retention in Taiwan.MethodsThis study used a cross-sectional, questionnaire-based survey to collect data from a sample population of nursing administrators. A set of indicators of quality nursing work environments was developed and included in the questionnaire. A total of 1,829 questionnaires were distributed, and the effective response rate was 95.57%.ResultsThe average overall rate of satisfaction with the current work environment across all domains was 3.59 (SD = 0.61). The highest level of satisfaction was found in the domain of safe practice environment (M = 3.83, SD = 0.70), and the lowest was found in the domain of informatics (M = 3.38, SD = 0.91). Length of administrative position tenure was significantly correlated with retention. Each of the eight domains significantly influenced retention. The domain of support and caring was the most significant predictor of nursing administrator retention.Conclusions/Implications for PracticeLength of administrator position tenure was significantly correlated with nursing administrator retention. Moreover, intention to stay among junior administrators was particularly affected by the support and caring domain. Therefore, it is recommended that nursing departments develop effective strategies to assist and encourage junior administrators to strengthen their career prospects and satisfaction.

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Section: Introductionmentioning

confidence: 99%

The Relationship Between Work Environment Satisfaction and Retention Intention Among Nursing Administrators in Taiwan

Lin

Huang

Yang

et al. 2019

Journal of Nursing Research

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“…The strategy of organization's human resource policies and practices needs to be designed in such a way that ensures employee retention, which is vital in organizational accomplishment. Therefore, hotel management especially leaders need plans to retain adequate labour force and increase employee engagement, motivation, job satisfaction and work environment in the workplace (Holston-Okae, 2018).…”

Section: Problem Statementmentioning

confidence: 99%

Hotel Employee Retention: Do Workplace Environment, Leader Communication And Job Satisfaction Matter?

Halim¹

2021

European Proceedings of Social and Behavioural Sciences

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“…The hospitality industry globally symbolizes one of the most dynamic and successful industries in the United States of America, as well as in all countries of the world. Certain countries including United States of America have a large hospitality industry that supports and shapes the country's economy (Holston-Okae, 2018).…”

Section: Introductionmentioning

confidence: 99%

Strategy Implementation in Hospitality Industry: Global Perspective

Chepkwei¹

2021

JSM

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Introduction: Strategy implementation entails one of the most misunderstood business concepts, while it is important for all persons at all levels of the organization to comprehend what strategy implementation is especially in the hospitality industry. Strategy is about long-term goals of the organization while its foundation is strategy orientation envision in the future of hospitality industry. The hospitality industry globally symbolizes one of the most dynamic and successful industries in the United States of America, as well as in all countries of the world. Certain countries including United States of America. Purpose: The objective of the study was to establish strategy implementation in hospitality industry with a global perspective. Methodology: The study was established through a thorough review of literature available in (journals, conference presented papers, and academic websites) in respect to strategy implementation in hospitality industry in various countries of the world. The study randomly surveyed the available research on strategy implementation in (10) countries within (3) continents of the world. Findings: Several firms in the hospitality industry have recognize strategy implementation, however, there has been some evidence on the effective strategy implementation especially in developed economies including United States and European countries. Unique contribution to theory, practice and policy: The driving force for strategy implementation is the interest to grow the industry in a competitive global environment. Strategy Implementation assist managers in the hospitality industry to achieve competitive advantage. The hospitality industry is still new yet growing very fast in other parts of the world and strategy implementation is of essence as a practice of strategic management. Strategy implementations is a concept that is still misunderstood in many organizations including those in the hospitality industry. Therefore, there is need for all people within the organization to comprehend all aspects of strategy implementation and the impact on business performance thereof.

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The Effect of Employee Turnover in the Hospitality Industry: Quantitative Correlational Study

Cited by 14 publications

References 66 publications

The Relationship Between Work Environment Satisfaction and Retention Intention Among Nursing Administrators in Taiwan

The Relationship Between Work Environment Satisfaction and Retention Intention Among Nursing Administrators in Taiwan

Hotel Employee Retention: Do Workplace Environment, Leader Communication And Job Satisfaction Matter?

Strategy Implementation in Hospitality Industry: Global Perspective

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