The Effect of Emotional Intelligence, Communication and Teamwork on Employee Performance

Widayati, C. Catur; Arijanto, Agus; Widjaja, Purnamawati Hellen; Fintura, Agustina T.

doi:10.31933/dijdbm.v2i3.843

Cited by 4 publications

(4 citation statements)

References 1 publication

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“…Emotional Intelligence (Emotional Quotient) is the most important intelligence than other intelligences which includes self-control, enthusiasm and perseverance as well as the ability to motivate oneself. Emotional intelligence affects employee performance, this is in accordance with the research of Widayati, et al, (2021). Santoso, et al, (2021.…”

Section: Introductionsupporting

confidence: 90%

Effect of Communication, Emotional Intelligence and Work Climate on Employee Performance at Mercure Sanur Resort Bali

Diputra

Mustika²

2022

JICP

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Competition in the accommodation service business is increasingly complex, in order to realize the company's success in achieving its goals. An indicator of success that must be considered in business implementation is the realization of high performance. This study aims to determine the effect of communication on employee performance, to determine the effect of emotional intelligence on employee performance, and to determine the effect of work climate on employee performance at Mercure Resort Sanur Bali. This research was conducted at Mercure Resort Sanur Bali. The background for choosing this location was because there were problems related to communication, emotional intelligence and work climate in an effort to improve employee performance at Mercure Resort Sanur Bali. The number of samples in this study were 70 respondents and the data analysis method used in this study was using multiple linear regression analysis techniques, coefficient of determination test, and statistical t test. with the analysis program, namely SPSS version 25.0 for windows. The results of the analysis show that partially and simultaneously Communication, Emotional Intelligence and Work Climate have a positive and significant effect on Employee Performance at Mercure Resort Sanur Bali.

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Section: Introductionsupporting

confidence: 90%

Effect of Communication, Emotional Intelligence and Work Climate on Employee Performance at Mercure Sanur Resort Bali

Diputra

Mustika²

2022

JICP

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“…People with emotional intelligence are better equipped to handle life's challenges and obstacles. Emotional intelligence is essential in predicting leadership effectiveness, team collaboration, and overall job performance in any workplace (Widayati et al, 2021). Leaders…”

Section: Emotional Intelligencementioning

confidence: 99%

Transformative Leadership Strategies in Healthcare: A Panacea for Fostering a Positive Work Environment

Moyinoluwa

2024

BJMAS

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Promoting a positive work environment through effective communication, emotional intelligence, bias, and cultural awareness are crucial in healthcare leadership. This paper looks into the transformative potential of leadership strategies in healthcare, emphasizing their role as a panacea for cultivating positive work environments. The study adopts a desk research to explores the dynamic interplay of communication efficacy, emotional intelligence, and cultural competence within healthcare leadership. Drawing on empirical evidence and experiential insights, this research discovered that cultural disparities, emotional intelligence, and personal biases could significantly impact how healthcare professionals interact with patients and deliver services the paper advocates for transformative leadership as a solution to fostering inclusive, compassionate, and thriving work environments. By championing effective communication, nurturing emotional intelligence, and embracing cultural diversity, healthcare leaders can play a pivotal role in enhancing team dynamics, staff morale, and ultimately elevating patient care outcomes.

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“…Employees are an organization's human capital, and their performance is a crucial indicator of whether or not the organization can meet its objectives. According to Widayati et al (2021) job performance is work performance or work results, both quantity and quality achieved by human resources in performing their work tasks in line with the responsibilities set to them. In general, job performance is an outcome of employees' actions in carrying out their tasks, and it has an indirect and direct impact on their company's success or failure (Kamaruddin et al, 2021).…”

Section: State Of Malaysiamentioning

confidence: 99%

“…While for Baloch and Hassan (2014), job performance is generally referring to whether a worker carries out his duty well or not. Widayati et al (2021) stated that an individual's performance can be seen through his activities in carrying out his daily work.…”

Section: State Of Malaysiamentioning

confidence: 99%

The Influence of Emotional Intelligence on Employee’s Job Performance in the Southern State of Malaysia

Razali¹,

Wahab²,

Shaari³

et al. 2022

IJARBSS

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This study aims to investigate whether emotional intelligence was related to job performance among the operators in one manufacturing company in Johor. Emotional intelligence was measured by the Emotional Intelligence Scale, while job performance was assessed by Individual Work Performance Questionnaire (IWPQ). Data for this study were collected from 118 operators of one manufacturing company in the southern state of Malaysia. The findings show that the level of emotional intelligence was found moderate while the level of job performance was found high. The result from Smart PLS shows that there is a significant moderate correlation between emotional intelligence and job performance among the operators. The findings indicate that emotional intelligence has a relationship with job performance. A few recommendations were suggested that are organization can improve the low level of emotional intelligence by training intervention and the organization also needs to create awareness by initiating a program about emotional intelligence for the employees. Suggestions were also provided for future research including collecting data from the perspective of employees and employers about the studied variables.

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The Effect of Emotional Intelligence, Communication and Teamwork on Employee Performance

Cited by 4 publications

References 1 publication

Effect of Communication, Emotional Intelligence and Work Climate on Employee Performance at Mercure Sanur Resort Bali

Effect of Communication, Emotional Intelligence and Work Climate on Employee Performance at Mercure Sanur Resort Bali

Transformative Leadership Strategies in Healthcare: A Panacea for Fostering a Positive Work Environment

The Influence of Emotional Intelligence on Employee’s Job Performance in the Southern State of Malaysia

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